Thanks, I have looked at the list and see BP is bottom, where I believe it belongs, what gripes me most is it was raining (normal for UK ATM), I tried the card reader (Contactless) which said had failed, so I tried to load £20 onto the app which was in a dead spot for internet but succeeded eventually, then it failed again so I contacted customer services which did not help really, they reset the machine etc to no avail. I then went to an Osprey machine and this worked well. I subsequently went back to another BP system and this also had issues charging the car with a catch 22 put the plug on, the system detected someone plugged into the charger please disconnect, then I go around and around trying to use the £20 I previously put onto the card. My next port of call is to try to get the £20 back, I'll let you know how that goes but I'm not holding my breath.