Recent content by johnb80

I dont need your permission to speak! :ROFLMAO: :ROFLMAO:

I guess some people have different moral standards to me. In my IT business we bend over backwards to help people and our reputation earned over the last 30 years is second to none. In my view a salesman only ever sells one item, the first one, any subsequent purchases result from service and...

Simple then, reject the vehicle! :D Not fit for the purpose for which it was sold, not of merchantable quality, faults at time of sale etc etc. Modern bonus? sorry, I dont agree, they have a duty IMHO to put right their error and minimise the impact on the customer. The outfit responsible for...

This is really pretty straight forward in my opinion. If I have a car from whatever manufacturer and that car develops an issue needing attention under warranty, no matter how the vehicle got to the dealer a courtesy car should be provided. I have had new cars in the past from Ford, VW and Audi...

Ah yes, I remember now reading back. Just had another look though and your experience doesn't quite meet with the MG press release in my book, 3 weeks before you were given an EV? "drivers with an MG Assistance breakdown policy will automatically be supported with a like-for-like MG until...

So they provided you with a like for like courtesy car for the duration?

Just the sort of loophole I guessed MG would implement!

Agreed and were talking about MGUK here who dont have the best of reputations!

I bow to your greater knowledge M'Lud Experience has taught me that if there is the slightest loophole businesses will slip through it with no conscience at all and it's an uphill battle to get them to comply with the law.

I'm not convinced, I wouldnt like to rely on this. Why not make a clear statement spelling it out?

But what about :- Following on from your initial year's roadside assistance, when you take your car back to your MG dealer for every subsequent scheduled service, if you choose the option, you will receive a further 12 months’ MG Assistance free.' What option? it isnt really clear in my view, I...

The frustrating part is that MG seemingly dont listed to their customers and there are some things that could be done at zero cost which they simply wont do. Examples - MG5 media player lists all the songs on a USB drive instead of letting you navigate through folders / albums etc. MG4 lane...

One of Britain's biggest battery storage manufacturers has collapsed into administration, leaving all employees without jobs. According to the administrator's statement, no further goods or services should be supplied to the company. "GivEnergy Ltd, which designs and produces energy storage...

Bad news for any of you with Givenergy products, theyve gone under it's just been announced.

They do have a somewhat challenging aspect to customer service.