Recent content by johnb80

Pretty much my thoughts and plan of action BUT the first hurdle is MG to confirm my warranty is void, theyre not replying at the minute, I'm not sure how to prod them with stick yet but I'm working on it.

You seem to have forgotten: BG are under investigation too, dont get too comfortable LOL At least with Tomato we've enjoyed a huge saving over the likes of BG and even Octopus. We now may have to drop back to the like of Octopus again, the fat lady hasn't sung yet though!

Well here we are a month and I've got nowhere with this. The dealership concerned emailed me from the service manager that any level 3 technician can do the MG service and it wouldn't affect my warranty. I emailed MGUK Customer services, 9 days later they replied asking for vehicle details and...

But it will be soooooooo nice once you get there :ROFLMAO: :ROFLMAO: :ROFLMAO: :ROFLMAO:

The abysmal performance of MGUK Customer Service.

You cannot supress battery fires, once they've entered the thermal runaway stage you have to take the heat away (nigh on impossible) or let it burn out which doesnt take long. The heat does of course cause neighbouring cells in the battery to start the thermal runaway process so a chain reaction...

NAH, the batteries are almost empty and therefore much less weight than when charged LOL.

I thought I'd read somewhere the trailer brakes were binding and the fire started there, spreading to the cars.

Sorry to hear you're having problems. Just a thought, do you have a smart phone eg iPhone? if you do you can make a wifi hotspot and may be able to link your charger via that hotspot to get you going again.

Many thanks.

Don't bother listing it on ebay, I'll have that from you.

Please keep us updated, watching with interest.

Yep, hindsight is always 20:20 vision and next time........! I had a BMW service plan on my i3 which was great and very worthwhile, thats what pointed me in the direction for this one. I'm going to insist on a letter from MG to say my warranty is still valid or they will have to settle the...

Agreed, it's not an MG problem, it's the dealer group.

I've just had a conversation with the group service manager. He confirmed that their work would not comply with MG T&C's, he went ballistic that I had been sent to this place and he would be resolving the issue on Monday. He is considering several options to resolve the issue. I have spoken to...