Recent content by MDWMG

I've been with Tomato for nearly six months now, with no problems apart from the usual (for Tomato) delay in getting MyWatts to work and the first bill produced. As we are going to be moving house in a month or two I contacted customer services to see if they can supply the new address and...

Mine is only 6 months old and has done it from new. Reading these posts, I'm now wondering if its likely to fail. I guess the warranty only covers this for a year?

My AC pump ticks all the time, but I only notice it after getting out of the car and before I switch it off / lock it.

I've said it before, and I'll say it again - my UK MG4 Trophy ER has a heat pump. I don't know whether it has a PTC heater as well as the heat pump. The type certificate says it was built September 2023, and I bought it new through an MG dealer last year. After earlier comments on this...

Is some confusion here about what people mean by turning A/C on? There are three separate controls that can be referred to as "the A/C switch", and its not always clear which one is meant without seeing a picture the physical button with fan symbol on the left below the screen the power...

Comparing what's under the black cover in the front compartment of my car with the information in the Service Repair manual (page 243) I found a Heat Pump System Valve Unit and associated pipework - photo attached.

I believe the Luxury is known as the ER in the UK, and my UK ER has a heat pump. I always have the AC on, in Eco mode, and heating is almost instantaneous.

I'm with Tomato Energy - 5p/kWh midnight to 6am, 13p/kWh 9.30am to 11.30am and 10pm to midnight, 22p/kWh at other times. So my 7.2 kW charger can top up my ER with about 40 kWh overnight for £2, if I set a schedule starting at midnight. If I need a bigger charge, 10pm to 6am gets me about 55...

I moved over from Octopus GO four months ago (couldn't have IOG for the same reason as JonnyG). Not only is Tomato Lifestyle's overnight rate cheaper, I get it for 6 hours (instead of 5 on GO), plus 2 morning hours at mid rate (which can be handy for washing machine and dishwasher) and the...

Thank you, I've now successfully created a company account, and checked my SIPS version - 1.0.2.3. I'll update it when I buy some time.

I'm having trouble registering a company account at the RMI website. Can anyone confirm that the "turnover tax id" has to be the valid VAT number for the company name? (rather than the registered company number). I've been through the account registration process, but the site won't accept...

When it happens, there is no Bluetooth history on the car! Every time it decides to send a new pairing request, mine "forgets" all previous connections, and shows no history. However, I have got it working again, so won't be heading back to the dealer, for now at least. If it helps anyone else...

Mine has now stopped working all together! It connected every day without any pairing requests for a week up until last Thursday; then I had to pair 3 times in one day, and subsequently it refused to connect to anything since Friday. When I set it to search now it doesn't see any bluetooth...

Has anyone managed to pursuade a dealer to update their TBOX under warranty? Dealers have to quote an acknowledged issue to MG in order to get paid for warranty work, so I would be interested to know what fault I should report to get it done. I've had everything else updated under warranty but...

Unfortunately it's a well known fault - see the Software Update thread. I hoped that the latest software would fix it, so managed to get my dealer to install updates under warranty. I now have everything up to date except the T-Box software, and it still does it. It seems to be random - mine...