Recent content by Susanna

  1. Susanna

    Forced unbind in the iSMART-app, how long does it take?

    The dealership must certainly be held to account for these issues. When they ‘take on’ a previously owned vehicle, or allow test drives on a demo, they should ensure that the vehicle has been unbound. There’s really no excuse for this to be overlooked. And would-be purchasers should require the...
  2. Susanna

    Tomato Energy

    @Everest - according to what I have read, your energy ‘debt’ will not be transferred to a new supplier if this happens. You will, however, be required to pay whatever you owe to a supplier, even if it has ceased trading. I am happy to just wait and see.
  3. Susanna

    Key fob not in the car but it can still be driven

    Yes, that was me @Rolfe - I had never used the digital key before, but it was a lifesaver that day! However, I too would not like to rely on using the digital key all the time.
  4. Susanna

    Procedure to reset binded car from unknown user

    If you have activated the ‘unbind’ option on the iSMART app, it will be sorted after 72 hours. Don’t be tempted to try again - it will just delay the action. Apparently, a notification is sent to the previous owner that a request to unbind their account from the app has been made. They have that...
  5. Susanna

    I should have kept that space saver from the Golf.

    @Rolfe - what a disappointing end to what should have been a lovely outing. I do have a space saver wheel in the boot of my ZS, but, like you, I don’t intend to change a wheel myself, if I get a puncture. I’m a little older than you, and I too, feel that’s what the breakdown service is for...
  6. Susanna

    Tomato Energy - 6 months on…….

    @emmrecs - myWatts app has never worked for me either. I don’t understand what the issue is, as I have a smets2 meter. I just wish I had something in writing about the discount, as I didn’t receive an email.
  7. Susanna

    Tomato Energy - 6 months on…….

    @Everest - thank you for that. I found a post by @emmrecs #205 (on a thread ‘Tomato Energy’ started by @johnb80) where he was told a discount of 15% after 3 months unbilled, 50% after 6 months, and 100% after 12 months. But it’s heresay, obviously.
  8. Susanna

    Tomato Energy - 6 months on…….

    I changed from Octopus to Tomato Energy on 23rd September. I have not yet received a bill, and the direct debit that was set up has not been activated by TE. I reminded them once (a few months ago), but still no bill. I am not inclined to remind them again, as surely it’s their responsibility to...
  9. Susanna

    Broken rear reflector/fog light

    @TroubledSaint I think a moderator could do that, but not sure whether users can. Sorry!
  10. Susanna

    Broken rear reflector/fog light

    Repost on the MG5 forum for more help.
  11. Susanna

    Jaguar Type 00

    It’s like something out of a cartoon! Hideous 🤣
  12. Susanna

    ISmart App

    @MGDriver - That’s great then. A much easier way to get things sorted. Thanks for sharing!
  13. Susanna

    ISmart App

    It’s possible that the previous owner suddenly decided to unbind your car from their iSMART app, as I understand a new owner cannot do this. If one’s car was stolen, for example, it wouldn’t be great if the thief was able to simply unbind the rightful owner. However, MG are able to carry out...
  14. Susanna

    Fitting an electric tailgate on ZS

    Just had a look, and they have electric tailgate kits available
  15. Susanna

    Fitting an electric tailgate on ZS

    This is the one I bought - I’m sure there are others if this one is no longer available
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