Rotary Gear Selector Sticking

R

Radar

Standard Member
Joined
Oct 28, 2024
Messages
20
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Location
Redruth, United Kingdom
Driving
MG3 Hybrid+ Trophy
The rotary gear selector has started sticking on my car and not returning with the sprung mechanism.
If it sticks on D drive when I select the car wont move. Booked in with my MG dealer for 4th march. Stated they needed car all day and offered a courtesy car.
Advised it should be covered under warranty unless its dirt in the mechanism and than I would be charged for labour and the courtesy car cost.
Will let everyone know how I get along. Has anyone else had this issue?
 
I knew it. 😁
Let us know what your dealer offers as solution and whether it will solve the problem.
My problem started during the colder times. Had no issues during summer. So I think it might be a general, well let's call it "design problem" which won't be solved if they just replace it with the same designed components. Just a thought in my mind...
 
Sounds like my much discussed Emissions fault warning, where eventually on the third attempt the faulty component was replaced.
If and when a problem becomes widespread enough, they relent and supply a relevant part that resolves the issue.
I have a very low opinion of MG UK Aftersales service, after a puncture in one tyre necessitated purchasing two tyres as the make and model fitted to the car from factory were initially only available in Australia, and are now obsolete.
I have discussed this elsewhere on this forum, but in a nutshell both my selling dealer and MG UK offered absolutely nothing by way of contribution towards the cost of the two new tyres for the ONE puncture! DISGRACEFUL after sales customer care - put simply if they are not legally obliged to assist, then they won't!
 
Last edited by a moderator:
Radar said:
The rotary gear selector has started sticking on my car and not returning with the sprung mechanism.
If it sticks on D drive when I select the car wont move. Booked in with my MG dealer for 4th march. Stated they needed car all day and offered a courtesy car.
Advised it should be covered under warranty unless its dirt in the mechanism and than I would be charged for labour and the courtesy car cost.
Will let everyone know how I get along. Has anyone else had this issue?
Click to expand...
Same problem on my MG3, no doubt due to the winter period.
 
Radar said:
The rotary gear selector has started sticking on my car and not returning with the sprung mechanism.
If it sticks on D drive when I select the car wont move. Booked in with my MG dealer for 4th march. Stated they needed car all day and offered a courtesy car.
Advised it should be covered under warranty unless its dirt in the mechanism and than I would be charged for labour and the courtesy car cost.
Will let everyone know how I get along. Has anyone else had this issue?
Click to expand...
The gear selector on mine sticks when I turn it to D and doesn't spring back to the centre as it used to do. However, it doesn't seem to affect the vehicle's function in any way from a driving point of view.
If I turn it to R that side does return to centre. Perhaps a drop of WD40 would sort the problem out.
 
Radar said:
The rotary gear selector has started sticking on my car and not returning with the sprung mechanism.
If it sticks on D drive when I select the car wont move. Booked in with my MG dealer for 4th march. Stated they needed car all day and offered a courtesy car.
Advised it should be covered under warranty unless its dirt in the mechanism and than I would be charged for labour and the courtesy car cost.
Will let everyone know how I get along. Has anyone else had this issue?
Click to expand...
Mine is doing the same thing.
 
Just to update car in dealership today Hawkins MG Hayle for Gear selector rotary knob sticking. Recieved 10 out of 10 service from Chardonet. All covered under warranty. Got a free coutesy car, car washed & free vehicle health check tyres, brakes etc. Part ordered and advised it would be at dealers in 3 days so no concerns about part availablity. Phoned when car was ready to pick up. All excellent, MG are honouring their obligations.
 
Last edited:
Radar said:
Just to update car in dealership today Hawkins MG Hayle for Gear selector rotary knob sticking. Recieved 10 out of 10 service from Chardonet. All covered under warranty. Got a free coutesy car, car washed & free vehicle health check tyres, brakes etc. Part ordered and advised it would be at dealers in 3 days so no concerns about part availablity. Phoned when car was ready to pick up. All excellent, MG are honouring their obligations.
Click to expand...
Hi Radar

It's great to see another owner getting excellent service from Hawkins in Cornwall. I find their service and attention to detail beyond reproach. I purchased my MG3 Hybrid last November and l am over the moon with my purchase. Wishing you many miles of happy motoring.
 
Radar said:
Just to update car in dealership today Hawkins MG Hayle for Gear selector rotary knob sticking. Recieved 10 out of 10 service from Chardonet. All covered under warranty. Got a free coutesy car, car washed & free vehicle health check tyres, brakes etc. Part ordered and advised it would be at dealers in 3 days so no concerns about part availablity. Phoned when car was ready to pick up. All excellent, MG are honouring their obligations.
Click to expand...
SilverFoxy4444 said:
Hi Radar

It's great to see another owner getting excellent service from Hawkins in Cornwall. I find their service and attention to detail beyond reproach. I purchased my MG3 Hybrid last November and l am over the moon with my purchase. Wishing you many miles of happy motoring.
Click to expand...
Nice one guys, it looks like Cornwall is the place to be if you want good service from your MG Dealer, HAPPY DAYS (y)
 

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