MG HS PHEV 2025 PROGAMMING STAR BUTTON PROBLEM

eddystone said:

Seem to have a problem programming the Star buttons on the steering wheel.
Under Convenience menu I can select what functions I want, in my case 360 for left button and ACC for right button.
When I switch off and on again both buttons are set to Vehicle
Any ideas? Thanks for help
Ted

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Confused Matty said:

Mines doing the same, cars of the dealer next week, along with "service vehicle immediately " and wildly fluctuating inter and exterior temperatures. Will post the outcome

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davewins said:

I have a brand new 2025 version and I have been able to program the star keys as required and they stay after turning off an on again

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davewins said:

I was just saying that as it's a new car - likely to have the latest software, and the programming o the star key works as expected - so if there is an update for slightly older vehicles, then it's likely to work.

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jdsl said:

Hi, PHEV Thophy? what SW version do you have? Number version ending on R55? R49? R46?

Thanks in advance

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jdsl said:

Hi, PHEV Thophy? what SW version do you have? Number version ending on R55? R49? R46?

Thanks in advance

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davewins said:

R46

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davewins said:

R46

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aerofurb said:

My 2025 MG HS Trophy PHEV was one of the first batch into the UK and I took ownership mid-October 2024. As such, I believe it's running an earlier software version and the 'star' keys work fine.

I did notice when I was first wandering around the display menus that the first service was showing on the 'status' screen as 'next service due in 6000 miles', rather than the correct 15000 miles. It wasn't something to overly concern me and I forgot to mention it to the supplying dealer when it went in twice for minor snags to be rectified.

Ten days ago, at around the 6000 mile point, it flagged up with the 'service vehicle immediately' and has done at every start since. The service due figure, now being 0 miles.

I called in to another dealer - a new one that is closer and more convenient and explained the service due alert and they looked on the MG system and said that the supplying dealer had, for some reason, put on the car's record that they had serviced the car, rather than PDI-ing it.

They also said I would have to go back to the supplying dealer to have them change it. I think this may be more in fear of not being paid for their labour as a 'warranty' job than anything. I explained that it won't be going back there due to the after-sales muppetry that I encountered when they were rectifying the original two snags.

I've now spoken to MG customer service and explained the situation to them and they are going to look into it. When MG said I would have to take the car back to the supplying dealer, they accepted that wasn't going to happen - as I pointed out, if I had moved 300 miles away, they wouldn't be telling me I had to do that.

Given that others on this thread are suffering the same fault, I can highlight this to MG that it may be a wider issue than finger trouble by the supplying dealer.

Probably by coincidence, the same day the service alert flagged up, the front camera has gone off line so I have lost the speed sign recognition facility and as a result, the cruise control as well. I can live without them for now given I have reasonable right foot control and a windscreen to see the signs through!

I'm hesitant to have a software update if the current loss of the star keys is still a problem and also it appears the 6000 mile service due is there even with the later SW version.

Fortunately, neither issue has caused me to regret buying the car, which I still think is a brilliant vehicle!

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aerofurb said:

My 2025 MG HS Trophy PHEV was one of the first batch into the UK and I took ownership mid-October 2024. As such, I believe it's running an earlier software version and the 'star' keys work fine.

I did notice when I was first wandering around the display menus that the first service was showing on the 'status' screen as 'next service due in 6000 miles', rather than the correct 15000 miles. It wasn't something to overly concern me and I forgot to mention it to the supplying dealer when it went in twice for minor snags to be rectified.

Ten days ago, at around the 6000 mile point, it flagged up with the 'service vehicle immediately' and has done at every start since. The service due figure, now being 0 miles.

I called in to another dealer - a new one that is closer and more convenient and explained the service due alert and they looked on the MG system and said that the supplying dealer had, for some reason, put on the car's record that they had serviced the car, rather than PDI-ing it.

They also said I would have to go back to the supplying dealer to have them change it. I think this may be more in fear of not being paid for their labour as a 'warranty' job than anything. I explained that it won't be going back there due to the after-sales muppetry that I encountered when they were rectifying the original two snags.

I've now spoken to MG customer service and explained the situation to them and they are going to look into it. When MG said I would have to take the car back to the supplying dealer, they accepted that wasn't going to happen - as I pointed out, if I had moved 300 miles away, they wouldn't be telling me I had to do that.

Given that others on this thread are suffering the same fault, I can highlight this to MG that it may be a wider issue than finger trouble by the supplying dealer.

Probably by coincidence, the same day the service alert flagged up, the front camera has gone off line so I have lost the speed sign recognition facility and as a result, the cruise control as well. I can live without them for now given I have reasonable right foot control and a windscreen to see the signs through!

I'm hesitant to have a software update if the current loss of the star keys is still a problem and also it appears the 6000 mile service due is there even with the later SW version.

Fortunately, neither issue has caused me to regret buying the car, which I still think is a brilliant vehicle!

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jack467 said:

Hello,is the car comfortable or bouncy on rough roads?i have an honda vezel and is very bouncy and i dont want to have same experience for this car

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Swaineman said:

My car purchased early November is currently sat in the garage after going in for the speed recognition fault sorting
The garage performed an update/recall which sorted that issue but now the heating system control has failed before we had chance even to drive it off the forecourt. Replacement part ordered but will take at least 3 weeks to come. We are currently driving around in a courtesy car not quite what I expected after buying a new car. Will update as and when issue solved.

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jpsflores said:

If you don’t wait for the infotainment system to boot and the car dash also to boot, then you’ll have ton of problems and alerts, as in service now, frontal camera obstruction, radar not working, etc. You need to wait for a bit before actually driving. The car just has really fragile software and not really user proofed…

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aerofurb said:

Thank you for your thoughts but I'd hazard a guess that as my car had the 'next service due' set to 6000 miles from new and since it got to 6000 miles it flags up that a service is due, I reckon the two might just be connected, rather than it being down to my start up routine....

I haven't changed my start up procedure in the 5 months from new so it is unlikely to be operator error with the service due alert or the speed limit sign recognition failing.

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