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If they thought that the information being posted as being endorsed by Octopus was not correct, I would expect them to. Really? In what way?

I did not discuss your account with Octopus. I asked Octopus if leaving set to Add 100% regardless of how much charge you need was gaming the system or not, as someone was posting in the MG4 forums that Octopus had told them it was the correct thing to do. And was adamant that it was endorsed...

No - there is a difference between deliberate gaming/abuse, and those just leaving it set to 80/100% because it isn't clear. 2-3 years ago, the number of vehicles with 50kWh and larger batteries that are not supported as direct vehicle integrations on IOG was a lot lower than it is now. So this...

I agree. As I said a number of posts ago, Octopus can't seem to grasp that people are leaving set to Add 80% or Add 100% because they haven't been informed that it isn't the correct way to use the tariff. Despite Ts&Cs saying you need to set how much charge you need, and an app that clearly...

Who said anything about anyone getting kicked off the tariff? Where abuse has been identified by Octopus that I am aware of, they have contacted the user in a an attempt to explain and put a stop to the abuse.

Its both. Lack of communication. And those doing it deliberately for financial gain. No. If you are not setting how much charge you actually require to a reasonable degree of accuracy, you are the wrong side of the line. Be that through lack of communication, or a deliberate act to gain extra...

So Octopus contacting johnb80 directly due to the incorrect content he had posted in here (with his Octopus referral code in his signature so they knew exactly who he was), and johnb80 posting that they had and told him not to leave set to Add 100% is not reputable enough. Fair enough. The...

Almost. With a Zappi or Wallbox integrated to IOG. It is the device that is connected to Octopus that is the important part. You could have a Zappi and a compatible EV and have chosen to connect the Zappi to Octopus. Octopus don;t know the SoC of the car in these scenarios, it is your...

So not these posts? This is the one I initially responded to

Already explained in the previous posts, in detail. Fair enough - but enough that MyEnergi feel it necessary to include a section about Gaming the tariff in their official KB article on IOG. And had to communicate during the beta to the test users to tell them to stop doing it...

And that was the initial post I responded to as being incorrect advice. And the subsequent adamant assertions that it was endorsed by Octopus as the correct way to use the tariff. Which it now has been confirmed by Octopus as it clearly isn't. The Ohme integration is at least 18mths past the...

I agree. BUT Zappi have included an explicit statement in their KB article about how to use IOG. But who reads them ... the same as Ts&Cs The problem is there are two 'classes' of people doing this - those doing it unknowingly because it isn't crystal clear how the tariff works, and it hasn't...

Octopus can't calculate the required amount of charge for EVSE integrations. That is the whole point of the 'discussion'. YOU have to specify hoe much charge you REQUIRE. As Octopus have already confrimed, you do not just leave it set to ADD 100% of your battery capacity regardless of how much...

Just tell them bluetooth keeps disconnecting and it keeps forgetting your phone pairing

Educated the uneducated who were adamant they were correct. Its behaviour like this that puts the tariff, or some benefits of the tariff, at risk for all those using it correctly. But the selfish don't care about this and believe their gaming is justified. You were presented with plenty of...

Second insult from you today. I didn't realise that as well as allowing posts promoting gaming a tariff that hurling insults was also par from the course in this forum. Seems you may have been wrong then after all. You do realise this is a public forum, there may be people from Octopus already...

Unfortunately it IS the case. Its not MY interpretation, it is also Octopus and MyEnergi, but you believe otherwise. If you want to let me know your full name and Octopus account number I'll happily flag it to my contacts at Octopus and let them decide if it is abuse or not. Feel free to PM me.

Octopus have admitted it IS a problem, especially with EVSE integrations where it can be manipulated. The Zappi and Wallbox integrations work differently to the Ohme integration and are easier to exploit as they are controlled directly via the Octopus app and GraphQL API. Octopus 'honour' the...

Which makes it even worse. You are gaming to exploit additional off peak for other loads as well. Wow! It isn't, you are correct. I'm surprised the forum allows promotion of tariff gaming TBH.