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Pete G, please get your steering assessed NOW, it is hugely safety-critical.

You can get some really odd happenings if the drivers door is not closed, or the start-up procedure has been disrupted. But also check battery as above.

I think you should ‘assume’ it will be done under warranty. This is not a part that should fail in the lifetime of the car, you could argue the column is not fit for purpose and many have been replaced under warranty. Presumably the car is not 7 years old yet?

Has the garage kept the car? It is not safe to use until the steering column has been replaced.

If it is not charging using either the on-board ac charger or a rapid DC charger, it seems likely that the battery has disconnected itself altogether which rather implies that the car would not work at all - can you still drive the car? If you can, then maybe it is an issue whereby the...

Going back to the reversing with OPD, surely for safety OPD requires the use of the radar unit which of course will not be looking backwards?

The on-board charger is like any other bit of electronics, it can go wrong. The agent should be able to check it quickly and sort it out.

My son is having the same with his 2020 exite. It only charges for about 115 miles worth, then cuts off.

A remarkable data record Wattmaters, thank you. Some amazing highs and lows, how to explain them? Also this year seems much more stable, has your custom and practice changed, or what? But Salty is also right, why worry about SoH when you cannot really do anything about it.

Well my similar aged ZS Exclusive shows about 90% SoH after a tenth of that mileage. (Taken from 5yr service record, from Waylands). Do I think it will decrease further? Yes. In day to day use it would be very hard to check actual SoH, as I would not want to really try to get the 165 miles...

Worth a try I suppose. He has had it on charge (with the granny) for long periods of time in an effort to get the GOM mileage up.

My car is same age and similar mileage and gets consistent 170 miles after full charge. Miles/kWh much the same at about 4. It is very odd, but I think there must be something wrong with my son's car.

Test with my granny shows the same result. Put on charge at 7pm with 75 miles GOM. 10am in morning shows 8 bars (full) but only 115 miles GOM. Miles/kWh shows 4.2. Something must be wrong - any thoughts? Son has had the car for about 3 months, 2020 car mileage 34k miles.

My son has recently purchased a 2020 Mk1 excite model (33000 mi) and is having problems with the granny only charging to 7 bars or about 110 miles GOM. I have leant him my granny to see whether that solves the problem. I have a 2020 Exclusive Mk1 (25000 m) and I noticed that my son's car seems...

The service charges seem to go up every time. I paid over £400 for the 5th service this year at Waylands Oxford. But don't believe your 200 mile GOM, you'll actually get about 150 miles as you'd expect with about 10% loss of battery at that mileage. The service record will show what the battery...

Odd noises like this are often caused by loose or damaged under-trays. Not sure if the ZS has such a thing though.

I’d say the 12.65 is a bit low, I would expect more like 13. Or 13.5

I should read this thread and do not accept the car back until it has had the steering column replaced. I think you are extremely lucky that no accident occurred. I suspect one of the universal joints is faulty and became "bound".

The trip you did was presumably on as much motorway or dual-carriageway as possible - the worst type of trip for an ev! You don't give much info, but starting with 100% charge, say 150 miles max, so you rapid charge at about 130 miles, gives you a max of about 125, so following two rapid charges...

I think my 2020 exclusive has 10 bars, thus 10% of usable battery per bar, or 16 miles roughly.