Search results for query: *

Most dealers are not Tossers or Stealers. I've worked in several really good ones.

Yes that's correct. But the manufacturer won't often pay for grossly wrong diagnostic work carried out by the dealer. Therefore details in my long...ish post above kick in. And bearing in mind the contract that is formed between garage & customer before diagnostics begin.

Yes that's correct Gadget but the same rules concerning consumer law are followed in cases like this. But without quite the same wide ranging powers as a magistrates court.

I was a tech years ago. Manufacturers will often pick up most of or even all of the diagnosis costs even if the diagnosis isn't quite right. If it's wholly wrong they may not. That's been my experience. When diagnosing a fault, particularly electro mechanical or pure electrical you would mostly...

As per what Gadget Geek says above. But it's also important to realise not all faults are easily diagnosed & can often need considerable work to check. And of course errors do occur. You may still not get your money back in a small claims court.

Chris, it's not unusual to not get any updates. Your dealer should have updated your car before you took delivery. Most dealers do this as part of the pre-delivery inspection before you take delivery of your car. That means you are unlikely to get any further updates just yet. In fact it may be...

That's very interesting hmadsen. I base my opinions about MG on a lot more than whether they get OTA critical updates. ChatGPT isn't quite right but clearly OTA is how it's going. Unlike you, I have had OTA updates. You clearly haven't needed them yet as yours was updated at the dealer before...

Pete, the cable hasn't been deleted. I think the original poster just didn't know one existed.

Ok, just an update regarding the 12V battery & the ZS's ability to charge this battery. I can now be completely clear on this. THE 12V BATTERY IS CHARGED on the later MG ZS EV's when the vehicle is parked & switched off. Not only has my dealer confirmed this, I have also checked the car owners...

MG does get over the air updates. But not critical system updates.

You don't have to sit & monitor for the whole time. In fact MG are quite good from what my dealer tells me but all cars require monitoring with interaction at various stages during the process otherwise the car will stop & wait for the next instruction & will disconnect from the main central...

Yes, that's the issue. Someone has to interact with the car & MG's central computer at various points. It's not an autominous process. When I've done this on various cars if you don't pay attention the whole process can come to a stop wasting lots of valuable computer time.

I don't dismiss what you say. I know most cars won't do this. But I'm finding this confusing. I've experienced the opposite of what you say. My car was not being charged, was locked, 12V battery at 12.3V. Yet by morning it had been charged to 13V Apparently some others have experienced this too...

Yes, you are right Fred. The updates to my car took over 3hrs. That's near 3 hrs of being hooked up to their computer. Expensive at £164+VAT per hour.

Ok, phoned dealer who has advised that the later cars charge the 12V battery with a trickle charge even when the car is turned off & locked, if the battery needs it. I'm pretty sure I wasn't talking to the cleaner, and they knew what they were talking about. Pretty sure I didn't misunderstand...

Ok but se Ok but it appears several of us on here have this feature where the car charges the 12V battery when it needs it. In my case there is no other explanation for it. It went from 12.3V to 13V overnight with the car switched off & locked. As I mention above. I appreciate not all cars may...

Ok, so my car manufactured September...ish 2024, an MG ZS LR Trophy Connect spent the day with my dealer yesterday having a complete software upgrade under warranty to solve a minor issue caused by having some warranty work carried out to the car's paintwork. We think the body shop may have...

Welcome rf87. If it's your first EV then you may find the ZS EV a bit mind boggling to start with. It's got loads of really useful features. Give it a couple of weeks & you'll have mastered most of them. The semi-autonomous self drive function (traffic jam assist) is particularly useful I've...

Very pleased for you Mick. I think you've made a good choice in the new MGS5 LR. Do let us all know how you get on. Bests....

There isn't much point in getting the ombudsman involved just yet Fred. He is there to settle disputes. But as of now there is no dispute. The garage is aware of Johns situation & hasn't disputed anything. So there is nothing the ombudsman can do just now. Of course if the garage tries to refuse...