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So I'm arranging a back-to-back test drive with one of the dealers staff of their demo vs our car in about a weeks time in an effort to demonstrate that our new one is considerably worse - won't make a blind bit of difference but will feel like a small victory in showing them not all X-Powers...

Yep it was new so was above the £30k limit.

So getting really sick of this. Big update from the dealer today, officially confirming they are having to 'challenge' the rejection due to MG UK confirming that this issue is a 'characteristic' rather than a fault. It's taken them nearly 3 weeks to reach this conclusion! Dealer said they are...

That's really good to hear. We did nearly 300 miles before handing back to the dealer as it was still consistently terrible with the vibration. Still waiting locked in a battle for replacement, nearly a month after buying the car. Enjoy the car!

Wasn't sure initially but now think it looks great. Where did you get it done and what sort of ££ was it?

Used to be their main service centre for the whole of the south west a few years back - how do I know? Was back there with warranty issues on our Tesla time and time again over the years!

That would be the way to go! I purchased based on 2 test drives (in different cars) both unaccompanied and ‘extensive’ neither of which had vibrations so foolishly thought it was a non-problem, until driving home in our new one….

I kept the reply reasonably polite, pointing out (with evidence) that indeed not all cars are affected and how disappointed I am with the vague response on a fix. Don’t expect a further response but feel a bit better venting my spleen!

So couldn't help myself and contacted Gary Smart at MG UK to express my dissatisfaction over the issue and got the following response:- Dear James Thank you for contacting MG Motor UK Ltd. and I am sorry to learn of your disappointment and that your XPower is not meeting with your...

I did mention it to the master technician when speaking to him last week so they've had every opportunity to try this - the vibrations were so bad on this one though, I doubt it would have been a total cure.

Could be an option. We no longer have the car though as it's in the 'care' of the dealer - they have given us an MG5 loaner and it's a two hour round trip to the dealer each time so would take a lot of organising and expense. Really shouldn't have to go to these lengths but can't rule out...

So after an initial strong, helpful response from the dealer over this rejection & replacement, things have taken a bit of a nose dive, with limited information and updates. Got an email from the sales manager yesterday saying that MG UK were rolling out their usual line that it's a...

Should be a Certificate of Conformity document in the glovebox - this will have a date of manufacture on it. Our 24 plate that we are in the process of rejecting / replacing was built in Sept 23 and had chronic vibrations

Quite possibly!

That's disappointing - I'm sure there was a screenshot somewhere showing the LKA button in the shortcuts menu.

I would describe it as a 'shudder' felt through whole body but more noticeable through steering wheel at a steady speed from 65mph to 75mph (I call it a shudder as passengers could feel and hear it too). Ours was worse on smooth road surfaces.

Yeah MG UK have now acknowledged this - I spoke to a master technician at Hendy Poole late last week and he confirmed they've been instructed not to fit anymore as he agreed himself they do nothing.

Please do - I'm still waiting for confirmation of replacement of our rejected vibrating X-Power. Fingers crossed for you and hope you enjoy

Still chasing the dealer about the rejection (not too desperate as we have their MG5 loaner). Latest response is that they are still waiting to hear back from MG UK. On another thread, someone posted that MG are saying that vibration isn’t grounds for rejection so feel this could be a drawn out...

Really hope you get one of the good ones on the vibe front. Best of luck and enjoy!