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MG customer service confirmed that this IS chargeable.

That's exactly what we told them. Both the dealer/garage and mg. Both said it's chargeable. Seems to be a lottery postcode as to which garages are doing it for free. I'd be interested if anybody could post which garages they have had it free from. Thanks

Trying to get our car sorted and it's been a nightmare. The mg dealership have been in contact with mg directly to find out what's going on. Apparently mg have said it's not a fault, it's definitely an update and we have to be charged for 2 hours labour. There's no way I'm paying £280 (quoted by...