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No it never came with one of those

I have reset it twice from the main fuse box. Still offline . Its an alfen-bv charger. I will have to call them tomorrow.

Its not stopped at 80% it hasn't started, thats what i finished on when i got home, im on a long trip tomorrow so needed it at 100% for the morning. Good point about the schedule on the hive app its set to a charge from midnight so potentially its stuck until it goes back online and i can’t...

Yeh i thought as much . But hoped for an easy solution. Thank you

I have just removed the charger put it back in gone into the car pressed it on the dash and i just get the connected not charging message. I have switched off the charging schedule just encase it started confusing itself

Its the hive charger. But that says i should be able to charge manually when the server is offline.

Hi Everyone, Im hoping someone can help me, im having massive problems with the app when trying to charge the car at home. The charger i have half the time is offline and unable to reach the server but it says i should be able to charge manually. But i have never managed to do it. I open the...