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I have experiened this several times. Completely random. Mostly works ok, but from time to time I get what you have shown above.

I called MG Assistance (AA) to check if I had a valid recovery service with them. I had my car serviced at an MG dealership in November 2023. I was told that mine had elapsed after the first 12 months. It looks like this must be "normal procedure" as they then asked me for details of where I had...

Ok, I persisted with this and found out that the password criterion is 8 to 15 (I think it was 15) alphanumeric characters. I used a password containing only numbers and letters (total of 9 characters). Two of the letters were uppercase. This seemed to be acceptable and it seemed to allow me to...

Thanks for your help. I did find the option to login. It was on the "smiley face" section of the app but you then have to select "settings". After selecting settings it presents you with the Login Hello! Welcome to MG However, I wasn't able to login successfully. I tried to use the facility of...

Thanks for the tip I'll give that a try. When I experience the problem I haven't tried disconnecting the negative connector on the 12v battery, so I can't confirm if that would resolve the problem. I basically leave it parked up overnight and it seems ok the next day. Switching the car off and...

I have provided two sceenshots from the MG iSMART app to show the situation I find myself. It only gives me the option "To bind". In the second attachment it tells be that it's "Unbounded" and advises me to "Bind to your car, start a customized trip". I don't see an option to just login. Can you...

Thank you. Your directions were perfect. Here's my versions: Entertainment System version: SW17-29716-1300R22 Telecommunication version: SNAKP10ZSE Are there updates which might resolve the radio problem?

There should be a permanent fix for this. MG can't expect owners to disconnect the 12v battery every time they lose audio from the radio. I have this issue but it's very intermittent. I would say it happens about once every week or so. When I lose audio for the radio I just switch to android...

I couldn't see where this is displayed in the settings area on the infotainment system. Any chance you could show me the steps to follow to get to this page? Thanks.

So, I'm safe to try to bind again to the car, as long as I use the correct login?

My MG iSMART app used work but ever since I attempted an update a few months ago it hasn't connected to the car (MG ZS EV Trophy Connect - Nov 2022) successfully. If I open the app it prompts me "To bind". From what I've gathered in the thread, it doesn't appear to be a good option to follow the...

I'm using my mobile number as my username and this seems to be accepted but I then get the prompt to bind.

I went through an update of the iSMART app on 19th December 2023. After the update the app informed me that it was unbound to the car. I uninstalled the app and re-installed at that time, but no luck. I think at the time there was an MG EV Forum podcast which explained there had been some issues...

Have you booked the car into an MG dealership to get the issue resolved? Is the problem intermittent or is a permanent fault? There was no simple fix in my case, but I documented what was performed at the dealership.

Used the MG iSmart app yesterday and it directed me to update. I updated but it's now prompting me to "To bind". I don't have any other options. Is it safe to do this?

Thanks for the information. My car was in yesterday for a couple of things and I requested the sw update. This has been performed but I still don't see where I can select podcasts from within the amazon music feature within the infotainment system. I guess this concurs with what you have? I have...

The actuator was replaced yesterday (25th January 2023) which has fixed the problem. I decided to test the rear nearside passenger door from the inside and that doesn't work. It's most likely never been tested before as the child lock is always selected for that door. I deselected it and sure...

Thanks, I appreciate that. My car is waiting to be booked in for the "passenger door will not open from the inside" problem, so I'll ask for the update to be performed when it goes in also.

Thanks.

Thanks for your reply. When you say "it will need an update", are you referring to the car's infotainment system or something to do with amazon music?