customer

Afternoon, Unfortunately, my experience with the MG4 Trophy has been far from ideal since purchasing a ‘23 plate with only 1,500 miles on the clock. Six weeks into ownership (around December 6th), I encountered a "Vehicle Control Unit Fault," which put the car into limp mode. Additionally, the...

So in around 4 weeks time, our first service is due on our X-Power (not a bad effort - 14k miles considering of those 12 months, it was sat at the dealers for 3 months). Anyway, still waiting for the quote for the actual service from the supplying dealer (Hendy Poole) whose customer service has...

I am sick of my car only 2moths old and it’s been in the garage for 3 weeks waiting for permission from head office to order a electric part which controls the emergency phone link but now they’ve got the part there having to wait until China sends the code required to tell the computer it’s all...

Hi all Just like to know how everyone's experience with mg customer service has been because I can quite say they have been shocking with us. So as you know by previous post I have this excessive vibration through the cabin at 50mph which has been going on for a while and been messed around...

The way Xpower buyers have been treated by MG is totally disgusting, instead of fixing issues with these cars MG have instead dropped the price by 30% in just over 9 months. I bought an MG4 SE in 2022 and upgraded to the Xpower in 2023, MG will never get another penny out of me ever again...

Whilst I'm still waiting on Arnold Clark to pull their finger out and even look at my car, I figured I'd address an issue that started to raise its head a few months ago, but finally came to a head just recently. I had an Ohme Pro charger fitted a few years ago, and it's been absolutely fine...

Good morning - does anyone have an email address for MG Customer Support or a similar service please? No contact details that I can see, on the MG website. Many thanks

Hi, Anybody have any experience of escalating service cases with Wallbox ? I seem to be caught in an infinite support loop with Wallbox customer service over a clearly defective Wallbox Pulsar Max. I've performed diagnostics as requested, my installer came back and tried to run diagnostics but...

Hi guys Just wanted to put out there that geniepoint have been a pain for the past six months since purchasing my vehicle. I find it the worst charging point in terms of customer service and charging points. Best so far instavolt without a doubt Anybody agree and what are your points on this...

If youre a British Gas customer, you can have half price electricity on Christmas day but you need to opt in before the 17th. MSN

Sorry about the long post but I’m absolutely fuming. Got my MG4 Trophy at the end of June, no problems until last Monday. Used car as usual and it was down to 22% when I got home in the evening put on charge so it would charge overnight using cheap tariff. Got up Tuesday and the car had only...

After 3 years a verry happy mg customer with no 1 problem it was time for a mk2 comfort