warranty

In contract law, a warranty is a contractual assurance given by a seller to a buyer, for example confirming that the seller is the owner of the property being sold. A warranty is a term of a contract, but not usually a condition of the contract or an innominate term, meaning that it is a term "not going to the root of the contract", and therefore only entitles the innocent party to damages if it is breached, i.e. if the warranty is not true or the defaulting party does not perform the contract in accordance with the terms of the warranty. A warranty is not a guarantee: it is a mere promise. It may be enforced if it is breached by an award for the legal remedy of damages.
Depending on the terms of the contract, a product warranty may cover a product such that a manufacturer provides a warranty to a consumer with whom the manufacturer has no direct contractual relationship because it is purchased via an intermediary.
A warranty may be express or implied. An express warranty is expressly stated (typically, written); whether or not a term will be implied into a contract depends on the particular contract law of the country in question. Warranties may also state that a particular fact is true at a point in time, or that the fact will continue into the future (a "continuing warranty").

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  1. B

    Problem diagnosed with A/C LIN line.. Warranty Claim?

    Had my 22 reg MG ZS EV in the garage today as the Aircon isn't blowing cold... Initial diagnostic shows problem with the LIN line (serial comms bus) between the Air con Controller and the Air con unit. I would assume that this would be covered under the warranty would it not... (hoping so as...
  2. Pebble

    MG 7 year warranty.

    Hi Guys 👋 After selling our 72 plate MG5 Trophy back in February 2024, we'll be soon coming back to MG5 ownership with a 22 plate MG5 LR. A question on the MG 7 year (?) warranty...... Given that we all know the 7 year warranty covers less and less as ownership rolls on...
  3. S

    Used MG5 pre-purchase Checklist

    Hi Eveyone, I`ve decided my next car will be a used MG5 . Im going to go for a facelift model, and most on the used market seems to be the Trophy model, so I guess that’s what I`ll end up with. I’m trying to put together a checklist of items for the dealer so I can make sure I have done my...
  4. Chris Law

    Software Updates ZS EV 2023 under Warranty?

    Hi All, Software Updates ZS EV 2023 under Warranty? I took my Portuguese ZS EV Lux / LR to the (Portuguese) dealer for the first service today - cost €106 BTW. When I asked about software updates the rep stated that only 'safety recall' (my interpretation of his words) updates would be performed...
  5. K

    Battery Failure and Repair History

    I posted this last December: After seven months at the MG dealership, my car is still not repaired (Virtu Motors, Edinburgh West). They report frequently but just one excuse after another. First they didn't have a level 3 technician, then MG disagreed the scope of the repair, then no battery...
  6. A

    Mg4 boot tailgate transparent seal issue

    See picture Mg4 central boot tailgate focusing on the area where a transparent seal meets a black trim piece. The seal appears to be part of the rear bumper tail light or tail lamp assembly of an MG4 EV. The image highlights the seal's condition, which may be of interest due to potential issues...
  7. Dt99idr

    Contact at MG?

    After 6 weeks of owing my brand new MG5 it went into the dealers as the 12V battery wasn't charging. On the first day they (correctly in my opinion) diagnosed a failed CCU. Since then it's been sat there (2 weeks on Monday) apparently still waiting for MG to authorize the part... I've tried...
  8. Exdro

    Broken Springs

    Just had another rear spring go on my Gen2 MGZSEV Trophy LR. Last one I had hassle to get it replaced under warranty and had to wait six weeks waiting time frame. This time it was replaced within two days. However only one can be replaced under warranty but mechanic has recommended replacing in...
  9. O

    Lifetime warranties

    A few months ago there was talk of 10 year, even lifetime warranties as being in the pipeline, all seems to have gone quiet on that front. Does anyone from any region have any updated info as to their arrival or even demise?
  10. C

    2nd hand Cyberster, does all warranty transfer?

    Hi all. I’m going to look at a used Cyberster tomorrow from an independent garage. They’re not MG specialists so don’t know much about the car and probably can’t answer any technical questions. Does anyone know if the warranty and transfers (and how I would register this) and if there is...
  11. N

    Red Power System Malfunction Warning.

    Red Power System Malfunction Warning. Serious fault, stop as soon as safe and turn off. Just joined, first time EV owner purchased a Feb 2023 ZS Trophy LR today from Cars2 in Bradford with 5700 on the clock. Dealer serviced for sale so under warranty and recovery. Stopped to conduct first...
  12. C

    Help! MG say backup warning system problem is not under warranty

    This MG ZS EV is bought in October 2022 in Thailand. In November 2024 it was taken to the MG workshop for service. One week before that the backup warning system had stopped to work so we mentioned the problem to the service people. Then they say, we will not repair that under the warranty, you...
  13. fshuk1

    Warranty question

    I bought my MG4 in 2022. The driver's door button has stopped working. Anyone knows whether this is under warranty or not. I have tried for 4 days to get hold of the service department in two MG franchises to ask this question but no one picks up the phone !!!!!
  14. A

    MG ZS EV: Charging Issues & Battery Problems – Know Your Rights

    Fellow MG ZS EV owners, I’m writing this to raise awareness about a potential issue with our cars that could indicate battery defects. If your 2019-2020 MG ZS EV is experiencing any of the following: Reduced DC charging speed – originally 75 kW, now stuck at 35 kW or lower Reduced AC charging...
  15. R

    30k miles service (warranty question)

    Hi everyone, I bought my car of a main dealer in July 2024 which it was just serviced at 15k miles. I do a lot of milage for my work so now I am at 30500 miles, and the car is booked for 30k service at the same dealer next Wednesday. All my cars in the past used to be out of warranty so I am...
  16. R

    Windscreen Leak Warranty Repair

    My two year old MG4 SE has started leaking, with water dripping from the seam between the drivers side pillar and headliner. There's no visible damage to the door seal or windscreen, so I suspect the sealant has failed on the windscreen. Has anyone had similar issues, and success getting this...
  17. Richard P

    Unwanted modifications MG5

    Unwanted modifications Following on from Storm Eowyn my poor MG5 has taken a turn for the worse. I'm hoping it will be driveable but am a bit concerned about getting it out 😕
  18. T

    Warranty still valid? - Bought 2022 ZS EV with no proof of first service

    Hi everyone! Coming here hoping to get some opinions from others based on their experience with using MG's warranty. Earlier this week I bought a second-hand 2022 ZS EV from a mains MG dealer. When I first saw and test drove the car, the salesman guaranteed that the vehicle had full service...
  19. JohnV6

    Warranty and service plan

    I have on order a new ZS EV Trophy Long Range. What is the view and experience of the forum on the warranty and the service plan I bought the car from a dealer 125 miles away from me and will use the local dealer for servicing.i will be doing 3 to 5,000 miles a year.
  20. Lollipopman

    Updates

    Hi, can anyone tell me if MG have released any updates for the ZS hybrid plus excessive revs and other annoying niggling bits and if so will they install under warranty? Thank you.
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