Android Auto - Pre-production hardware Not for resale message/watermark?

[GaftheHorse]

Got my MG4 SE Long Range on Friday. Pretty impressed so far, although there are a few things we're missing from our Leaf, 360 cameras mostly, (maybe I should have forked out for the Trophy). The main issue I currently have is when I plug my Samsung Galaxy A40 into the car when Android Auto comes up it has a message in the middle of the screen that says "Pre-production hardware Not for resale". Is anyone else experiencing this? It stays there like a watermark overlaying any app I start, (maps, Spotify etc.).

 

[KorteX]

Have you done any update of the car system?
It seems your car system is actually on a special mode for engineer employee of MG or something like that. Check the version details and let us know

 

[AdamMGEV]

Have you done any update of the car system?
It seems your car system is actually on a special mode for engineer employee of MG or something like that. Check the version details and let us know

I thi k that message says it on everyone's doesn't it. It does on mine and believe it's updated

 

[Gem10]

I thi k that message says it on everyone's doesn't it. It does on mine and believe it's updated

Try connecting your phone to the USB A port (the one on the left). Someone on FB mentioned that it worked for them.

 

[MuzGB1970]

Mine also displays this message even with my phone connected to USB A.

 

[Ads]

Same issue, plugged into port A on the left. I emailed my dealer about it; not that annoying though as long as it gets fixed soonish.

 

[Gem10]

Hope it is a software and not a hardware issue and gets fixed quickly.

 

[Gurvinder201]

Got my MG4 SE Long Range on Friday. Pretty impressed so far, although there are a few things we're missing from our Leaf, 360 cameras mostly, (maybe I should have forked out for the Trophy). The main issue I currently have is when I plug my Samsung Galaxy A40 into the car when Android Auto comes up it has a message in the middle of the screen that says "Pre-production hardware Not for resale". Is anyone else experiencing this? It stays there like a watermark overlaying any app I start, (maps, Spotify etc.).

I've got the same model and I've connected 2 different Andoid phone and it's showing the same things, I will probably ask to the car dealership where I've bought beacause it doesn't even let me connect with the MG iSmart App on my phone

 

[Ian Key]

Some owners have to accept permissions to get the sat nav to work accessed from the main screen not the sat nav screen. Does the same apply to Android Auto?

 

[StackH]

It could be that the software is still running with a development certificate for Android Auto, rather than a production certificate. If so, they may be able to replace it OTA, otherwise it will likely be an update at the dealer.

 

[GaftheHorse]

Have you done any update of the car system?
It seems your car system is actually on a special mode for engineer employee of MG or something like that. Check the version details and let us know

Went to the updates section but it says I am on the latest version.

 

[GaftheHorse]

Some owners have to accept permissions to get the sat nav to work accessed from the main screen not the sat nav screen. Does the same apply to Android Auto?

I don't think so. I've happily used the same phone on other cars with no problems.

 

[GaftheHorse]

Dealer is going take a look at the car on Friday. I'll post what the outcome is.

 

[AdamMGEV]

To be clear I think this is a problem for everyone using Android auto on the MG4. I don't know anyone who doesn't have this issue and there's nothing wrong with our phones. I'm taking mine in to look at a tyre pressure issue and I'll ask also.

 

[GaftheHorse]

What a surprise! Dealer couldn't do anything, but at least they have officially reported it to MG.

 

[andrea]

Hi,I got the very same issue with my ZS EV last February.
In a couple of months MG released 3 updates.
Went to the dealer and they update my software in a couple of hours.
Never came up since…
Enjoy your new car,I will test drive it next Tuesday…

 

[GaftheHorse]

Hi,I got the very same issue with my ZS EV last February.
In a couple of months MG released 3 updates.
Went to the dealer and they update my software in a couple of hours.
Never came up since…
Enjoy your new car,I will test drive it next Tuesday…

Yeah, hopefully a software update will sort it out. MG4 is lovely, I think you'll enjoy your test drive

 

[t3rminalV]

Had ours back into the dealer yesterday for this issue and they applied a software update that’s fixed it.

 

[AbleArcher]

Got my MG4 SE Long Range on Friday. Pretty impressed so far, although there are a few things we're missing from our Leaf, 360 cameras mostly, (maybe I should have forked out for the Trophy). The main issue I currently have is when I plug my Samsung Galaxy A40 into the car when Android Auto comes up it has a message in the middle of the screen that says "Pre-production hardware Not for resale". Is anyone else experiencing this? It stays there like a watermark overlaying any app I start, (maps, Spotify etc.).

Yes, this appears on my trophy on USB A port. AA constantly restarts too. Front USB C doesn't provide power or connection to AA. Dead?

 

[Deleted member 9692]

Yes, this appears on my trophy on USB A port. AA constantly restarts too. Front USB C doesn't provide power or connection to AA. Dead?

From the manual, “USB port 1 can also provide‘Vehicle-Mobile Phone Interconnection’ function.” - This refers to the USB A port. I think you can only use the USB A for AA/CarPlay