Boot hatch needs a heavy slam

[Magic Man]

We picked ours up yesterday but have found it needs quite a heavy slam to close the boot hatch properly so you don't get the warning indication. Seems more than should be required. Also noticed that when opening it, it opens with quite a loud clunk, almost to my ears as if it's not aligned properly and it's under pressure.

Anybody else have this or could it just be a possible issue with ours?

 

[Greg105]

We picked ours up yesterday but have found it needs quite a heavy slam to close the boot hatch properly so you don't get the warning indication. Seems more than should be required. Also noticed that when opening it, it opens with quite a loud clunk, almost to my ears as if it's not aligned properly and it's under pressure.

Anybody else have this or could it just be a possible issue with ours?

I did at first but it settles in after a few days

 

[Magic Man]

I did at first but it settles in after a few days

Thanks for that, will see how it goes.

 

[johnbristol1966]

Mine was the same, and didn't get easier. I booked it into my dealer and they fixed the problem easily. Just needed an adjustment and now it shuts with the lightest click! He said something was "set in way too far..."

 

[mgnz]

Mine was the same, and didn't get easier. I booked it into my dealer and they fixed the problem easily. Just needed an adjustment and now it shuts with the lightest click! He said something was "set in way too far..."

I have the same problem. I have had a look at the boot hatch catch and I can't see any way to adjust it.

 

[johnbristol1966]

I'm not sure what he adjusted or where, but I assume it's a sensor somewhere. He said he adjusted it and it works perfectly now.

 

[Magic Man]

It's not a sensor, it's mechanical rather than electrical. I think it's more likely to be the d-ring on the boot housing - sticks out through the plastic trim. Ours seems a little low. The tailgate clasp closes down into it.

 

[Timbowler]

Mine similarly makes a loud mouse when opening and needs a good slam to shut way more than I'd expect on a new car