MG iSmart App HELP

[Jas0nCcooper]

We picked up our MG ZS EV Trophy Long Range Connect on Thursday and I have been trying to register on the iSmart App. Downloaded to the iPhone no problem at all, click on Register, key in the phone number minus the initial zero, check that +44 is selected for the UK press send, get a sent sucessfully message then nothing comes through on SMS. What am I doing wrong?

 

[N2STY]

Mine has never worked but it will work with email can take a few attempts

 

[Carlosramdango]

We picked up our MG ZS EV Trophy Long Range Connect on Thursday and I have been trying to register on the iSmart App. Downloaded to the iPhone no problem at all, click on Register, key in the phone number minus the initial zero, check that +44 is selected for the UK press send, get a sent sucessfully message then nothing comes through on SMS. What am I doing wrong?

I had an issue with this so selected register with email instead. This worked no problem.

 

[Andrew Sinclair]

Ditto

 

[Jas0nCcooper]

I had an issue with this so selected register with email instead. This worked no problem.

I have selected email, registered and the App won't bind with the car. Every time I scan to bind it comes up with a verification entry screen.

 

[Lovemyev]

It really odd.
A lot of people have had problems when trying to register using their phone number.
But strangely, when I did mine I did the phone number only and it accepted it straight away.
I have never entered my E.mail address and it appears to work okay ?.
I think it is just luck of the draw to be honest, but more people DO appear to have more success using their e.mail for some reason.

 

[Nutnut]

We picked up our MG ZS EV Trophy Long Range Connect on Thursday and I have been trying to register on the iSmart App. Downloaded to the iPhone no problem at all, click on Register, key in the phone number minus the initial zero, check that +44 is selected for the UK press send, get a sent sucessfully message then nothing comes through on SMS. What am I doing wrong?

Ensure you've removed the initial zero from your mobile number, & resend. Failing that, try email as suggested above ?