MG4 trophy LR I smart not connect on ac.

Are you trying to use it while the car is connected to a charger but not actually charging?

Are you doing the second part of the process where you have to send the temperature to the car?
 
Good point @Rolfe about charging, they probably don't have this wonderful update that changes a few things whilst charging.

Today I activated the Remote AC operation on my Trophy without setting a temperature; the car's HVAC system activated without me having to change/send the temperature.

However, there is doubt over the accuracy of the internal and external temperature sensors and therefore I would agree with @Rolfe's suggestion to send a new temperature remotely until you are certain the basic remote control works.
 
The first time I tried it I didn't think it had worked because I didn't know about sending the temperature. Then someone on the forum told me how to do that.
 
I am in home not on charge when I try to contact ac from mobile all I get is error code 47.i think some how it's back to the garage again.
 
Car Mg4 in garage regarding phone contact ac. They've had it 2 days now and keep saying we have contacted MG TECHNICAL Team who ever they are ar been sat there. I am getting a bit fed up they give me a car to use. I have a problem at home wife has alzheimers and throat cancer. They ring and say can you return the car I say no I can't get any one to sit. They seem to be obliging maybe they are. I'm 82 and hope to get car back soon. This is on motability scheme.
 
Car Mg4 in garage regarding phone contact ac. They've had it 2 days now and keep saying we have contacted MG TECHNICAL Team who ever they are ar been sat there. I am getting a bit fed up they give me a car to use. I have a problem at home wife has alzheimers and throat cancer. They ring and say can you return the car I say no I can't get any one to sit. They seem to be obliging maybe they are. I'm 82 and hope to get car back soon. This is on motability scheme.
Hello,
Is the problem fixed yet?
And do you know how they fixed it?
I have the same problem overhere.
Hope you have your car back already and wish you strength with your wife.
 

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