Service plan - is it worth it?

[Bam Bam]

Hello,
I've just had a service and I was asked if I had a service plan, which I don't.

I wondered if it would be worthwhile getting one.

I just paid £160 for a service, which doesn't seem to be an option here. The next one is £217 and the one after that £114 for the next one. I remember someone saying that there are two levels of service which interchange.

Does that mean that services done under the plan are cheaper than my dealer charged?

It seems like it might work out about the same but if anyone thinks this is a good deal and won't have any hidden surprises then I will consider it.

 

[Bricktop X PWR]

Well I think so.

I opted out of the MOT though as I can get that done locally.

It also looks like the dealers can make up pricing as they see fit.

I'm very happy with what I'm being asked to pay.

I have never ever paid so little for my servicing.......ever!

 

[siteguru]

I got a service plan when I bought my car ... £399 for 3 years servicing plus first MOT. (1st service was done last November, and that's when I got SCUK001 applied, the update I've mentioned to you elsewhere. But I've got a decent dealer, and have a good relationship with them as they know that I know what's what about the MG4).

 

[Bam Bam]

Well I think so.

I opted out of the MOT though as I can get that done locally.

It also looks like the dealers can make up pricing as they see fit.

I'm very happy with what I'm being asked to pay.

I have never ever paid so little for my servicing.......ever!

Thanks for sharing that the costs vary from dealership.

To be fair to them the cost of living in Oxford is wild and the dealership is in a fancy area so I imagine they have to pay their staff very well to keep them.

 

[Gomev]

Hello,
I've just had a service and I was asked if I had a service plan, which I don't.

I wondered if it would be worthwhile getting one.

I just paid £160 for a service, which doesn't seem to be an option here. The next one is £217 and the one after that £114 for the next one. I remember someone saying that there are two levels of service which interchange.

Does that mean that services done under the plan are cheaper than my dealer charged?


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It seems like it might work out about the same but if anyone thinks this is a good deal and won't have any hidden surprises then I will consider it.

Those are the prices now. Next year and the year after etc. they may be higher, so worth fixing IMO.

 

[OriginalBigAl]

Is a service plan with MG and usable at any dealership at the price you paid, or is it with a single dealership only. In which case what would happen if that dealer goes out of business or you don't like their work/ attitude etc.

 

[siteguru]

I think that depends on the service plan and where you buy it. If you procure it via the MG website then it's valid at any MG dealership (that does servicing).

 

[tsedge]

Yes, there are two types of service plan:

• Offical MG, accepted at any dealership.
• Dealer-specific (or Dealer-group-specific), which are only accepted at that dealer.

The dealer ones can be cheaper (not always) but if the dealer goes out of business, the plan lapses and you don't get refunded.

 

[jackois]

I got a service plan when I bought my car ... £399 for 3 years servicing plus first MOT. (1st service was done last November, and that's when I got SCUK001 applied, the update I've mentioned to you elsewhere. But I've got a decent dealer, and have a good relationship with them as they know that I know what's what about the MG4).

Similar here... worth noting that a dealer service keeps the MG assist feature alive... equivalant of AA recovery for the year... and we know the price of that...

 

[siteguru]

That's the main reason why the relatively inflated cost of MG EV servicing (required to maintain warranty) doesn't rankle so much with me ... the equivalent net cost of the servicing after MG Assist is about £25 - £30.

 

[Nicko]

I paid £275 for 3 years servicing when I purchased the car and Nathanial's include MOTs for life when you buy a car from them.

 

[Ian Key]

Yes, there are two types of service plan:

• Offical MG, accepted at any dealership.
• Dealer-specific (or Dealer-group-specific), which are only accepted at that dealer.

The dealer ones can be cheaper (not always) but if the dealer goes out of business, the plan lapses and you don't get refunded.

If you bought the plan with a credit card and the dealer goes out of buisness can you claim back the unused portion from your credit card company?

 

[siteguru]

As this would technically be a breach of contract ... as long as the purchase value was £100+ then you could invoke Section 75 protection (which makes the credit provider jointly liable with the seller for the performance of the contract). That doesn't just mean a refund ... you could try to get the credit provider to arrange an alternative supplier to take over the service contract.

 

[Tonski]

I called up to book in my second year service (up to 30,000 miles) and was told it would be £317! I said that that was a rip off and looked for other options. When i looked at the service plans online it was £217 which i still think is overpriced but I could live with that. I phoned back up and asked why there was the difference in the price and was told the service plan prices aren't live and if i booked one, I would have to pay the extra when i phoned up to book the service date!?! I went ahead and booked a 2-year service plan online anyway and there were no issues when i phoned up to book it in. Terrible customer service but luckily i got the reduced price.