two years without issues but now no overnight charge!

snowyy

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So just when i need the car it decides to not charge via on board charging Schedule. So i have made a number of attempts via the App which on each occasion it did start to charge but then stopped. I finally managed to keep it charging by manually setting it in the car..after a couple of attempts.I contacted my dealer and the guy was very helpful he thought the charging schedule was getting mixed up with the App settings,which i don't use! any way he suggest switching off all Charging schedules and charge then switch back on later. So for the first time of having three EVs I'm slightly less confident in the car hopefully it's just a glitch...we will see tonight!
 
So just when i need the car it decides to not charge via on board charging Schedule. So i have made a number of attempts via the App which on each occasion it did start to charge but then stopped. I finally managed to keep it charging by manually setting it in the car..after a couple of attempts.I contacted my dealer and the guy was very helpful he thought the charging schedule was getting mixed up with the App settings,which i don't use! any way he suggest switching off all Charging schedules and charge then switch back on later. So for the first time of having three EVs I'm slightly less confident in the car hopefully it's just a glitch...we will see tonight!
I have experienced something similar, problem was on the EVSE side and seems to happen infrequently. A reboot of the wall box always sorted the issue.

Quick way to test proper setup:
Leave the key out of range, with the cable plugged in, press the button on the door handle, the dash will wake up (‘connecting’) and eventually display ‘charge reserved’.

Restart the EVSE if it doesn’t..
 
I have experienced something similar, problem was on the EVSE side and seems to happen infrequently. A reboot of the wall box always sorted the issue.

Quick way to test proper setup:
Leave the key out of range, with the cable plugged in, press the button on the door handle, the dash will wake up (‘connecting’) and eventually display ‘charge reserved’.

Restart the EVSE if it doesn’t..
thanks for the info all looks good now
 
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