Bricktop X PWR
Distinguished Member
- Joined
- Aug 30, 2023
- Messages
- 2,914
- Reaction score
- 6,493
- Points
- 1,697
- Age
- 57
- Location
- West Wales
- Driving
- MG4 XPOWER
Too Long Dont Read Warning.
Morning folks!
I've decided to join the class action and reject the car.
In my opinion I should have got a new car at the start of my ownership with zero issues.
I mean, not too much to expect was it?
Silly me!
I've been lucky enough to pick up several brand new cars over the years and the MG was the first one that I had had a problem with, straight off the forecourt.
I, like some others, have made the best of it, until MG came up with a cure for the issue.
I've also been lucky enough to not be affected as badly as some others on here.
Ive put up with it for this long as I genuinely thought it would just be a matter of time before it was fixed, just as was the case with the leaking gearbox on early cars.
That was until the post from the other day saying that MG had taken the mounting/suspension fix off the table!
The straw that broke the camels back was the post where MG said that they were only going to sort out cars of really "Moany Customers"
Cheeky Bastards!
I reported the fault last September within 10 minutes of driving it off the forecourt.
Two emails ignored by the dealer had me eventually stood in front of the service manager....
Ignore me now! (He did!)
Not interested, no suggestions, blank faced.
Dealer Principal and the service manager were 'let go' sometime in 2024 I later found out.
OK..... MG customer service......
Fobbed Off.
Second email.....
Fobbed Off.
Then I employed some patience knowing that as more cars were sold and more customers complained, I knew then, it would just be a matter of time before the car was fixed??
Yes they admitted fairly early on that there was a vibration, but fear not, our hastily engineered (read BODGE) steering dampener would come to the rescue!
Nope.
And anyway, who wants something that just masks the problem?
The problem still exists, the premature wear will still occur.
No thanks.
Then appeared the document suggesting substantial work to the car would be required to fix the vibration issue.
Not fazed by that myself, I just thought I would bide my time and would be called into the dealer at some point for the parts to be fitted.
Well, MG have dropped the ball by not sorting this for existing customers ASAP and then deciding that they would now do nothing.
That inaction from them has spurred on action from me.
In my opinion, the vibration in affected cars, will surely lead to accelerated wear and tear in all the components associated with the vibration.
CV joints, wheel bearings, suspension components etc etc.
And whose going to have to foot the bill in a few years time? Not bloody MG that's for sure!
I really didn't want to go down this route because although I believe that ultimately we will be successful......it's an agg isn't it! ?
Just another thing in life's rich tapestry that I didn't want to deal with, but have now been given no other option by MG and their lack of action.
The upshot I suppose, is that we might lose the action, but I feel that the evidence leaked by some excellent person in MG is going to be so damning, that MG would lose in court, If it ever gets that far.
I don't think it will.
I think cars will either be replaced or contracts cancelled and all monies paid will be returned.
No Win No fee. Absolutely nothing to lose.
Many thanks to the person who brought the damning MG documents into the Public domain.
We (Not naming folk in case they want to keep it private) are using Reject My Car, who were first suggested by me in this thread...
Minimal X Power Vibes? Try this......
If this carries on long enough I can see myself in the updated Model Year 2025 fully niggle and vibration free, 800 horsepower XXX Power!
Morning folks!
I've decided to join the class action and reject the car.
In my opinion I should have got a new car at the start of my ownership with zero issues.
I mean, not too much to expect was it?
Silly me!
I've been lucky enough to pick up several brand new cars over the years and the MG was the first one that I had had a problem with, straight off the forecourt.
I, like some others, have made the best of it, until MG came up with a cure for the issue.
I've also been lucky enough to not be affected as badly as some others on here.
Ive put up with it for this long as I genuinely thought it would just be a matter of time before it was fixed, just as was the case with the leaking gearbox on early cars.
That was until the post from the other day saying that MG had taken the mounting/suspension fix off the table!
The straw that broke the camels back was the post where MG said that they were only going to sort out cars of really "Moany Customers"
Cheeky Bastards!
I reported the fault last September within 10 minutes of driving it off the forecourt.
Two emails ignored by the dealer had me eventually stood in front of the service manager....
Ignore me now! (He did!)
Not interested, no suggestions, blank faced.
Dealer Principal and the service manager were 'let go' sometime in 2024 I later found out.
OK..... MG customer service......
Fobbed Off.
Second email.....
Fobbed Off.
Then I employed some patience knowing that as more cars were sold and more customers complained, I knew then, it would just be a matter of time before the car was fixed??
Yes they admitted fairly early on that there was a vibration, but fear not, our hastily engineered (read BODGE) steering dampener would come to the rescue!
Nope.
And anyway, who wants something that just masks the problem?
The problem still exists, the premature wear will still occur.
No thanks.
Then appeared the document suggesting substantial work to the car would be required to fix the vibration issue.
Not fazed by that myself, I just thought I would bide my time and would be called into the dealer at some point for the parts to be fitted.
Well, MG have dropped the ball by not sorting this for existing customers ASAP and then deciding that they would now do nothing.
That inaction from them has spurred on action from me.
In my opinion, the vibration in affected cars, will surely lead to accelerated wear and tear in all the components associated with the vibration.
CV joints, wheel bearings, suspension components etc etc.
And whose going to have to foot the bill in a few years time? Not bloody MG that's for sure!
I really didn't want to go down this route because although I believe that ultimately we will be successful......it's an agg isn't it! ?
Just another thing in life's rich tapestry that I didn't want to deal with, but have now been given no other option by MG and their lack of action.
The upshot I suppose, is that we might lose the action, but I feel that the evidence leaked by some excellent person in MG is going to be so damning, that MG would lose in court, If it ever gets that far.
I don't think it will.
I think cars will either be replaced or contracts cancelled and all monies paid will be returned.
No Win No fee. Absolutely nothing to lose.
Many thanks to the person who brought the damning MG documents into the Public domain.
We (Not naming folk in case they want to keep it private) are using Reject My Car, who were first suggested by me in this thread...
Minimal X Power Vibes? Try this......
If this carries on long enough I can see myself in the updated Model Year 2025 fully niggle and vibration free, 800 horsepower XXX Power!
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