Norfunk
Standard Member
We need to get together and see if we can get a solicitor to take them to court for us. Having a scoop on the bottom of your car must be terrible for range.
Not being funny but rather than spend money on a solicitor, wouldn't it be cheaper to just reposition the holes yourself or get a local mechanic to do it, or is it not that simple ?We need to get together and see if we can get a solicitor to take them to court for us. Having a scoop on the bottom of your car must be terrible for range.
If you've got ramps & or axle stands and a little bit of DIY skill it's a pretty simple fix, just can't believe it's not done during PDI ?Not being funny but rather than spend money on a solicitor, wouldn't it be cheaper to just reposition the holes yourself or get a local mechanic to do it, or is it not that simple ?
It’s more than likely that MG will not pick up the bill for the readjustment, from the dealership.If you've got ramps & or axle stands and a little bit of DIY skill it's a pretty simple fix, just can't believe it's not done during PDI ?![]()
Exactly what ChorleyMg told me nothing is to be done about it because MG Uk have said it not safety related so as far has they are concerned no adjustments or replacements are necessary and that’s that.It’s more than likely that MG will not pick up the bill for the readjustment, from the dealership.
So, it does not get done !.
The principal here is importantNot being funny but rather than spend money on a solicitor, wouldn't it be cheaper to just reposition the holes yourself or get a local mechanic to do it, or is it not that simple ?
One will tell BS to sell the car, the other one tells the truth ?Exactly what ChorleyMg told me nothing is to be done about it because MG Uk have said it not safety related so as far has they are concerned no adjustments or replacements are necessary and that’s that.
When we picked up the car the sales person said when I pointed this out to him yes we know about this and it will get sorted now it is quite obvious to me that sales staff and service departments in the same dealerships don’t read from the the same script.
Les
It might be a simple one, but it's not the customers' job to do. It might even complicate further claims or warranties - but MG doesn't seem to be very approachable in those matters anyway.Not being funny but rather than spend money on a solicitor, wouldn't it be cheaper to just reposition the holes yourself or get a local mechanic to do it, or is it not that simple ?
You know what Les, somethings just never really changes !.it is quite obvious to me that sales staff and service departments in the same dealerships don’t read from the the same script.
Les
Total agree jeff I remember the issues you had with your rear brake and the time that took to resolve.You know what Les, somethings just never really changes !.
We ( the public ) tend to view all department in a dealership, working together as a team, for the customers benefit.
Well in actual fact, they all work individually in their own little niche area's.
The sales departments job is to secure the actual sale of the car, as soon as you collect your car, you have already been handed over to the service department now.
Some sales staff, will even introduce you to the service department on collection day !.
This is the start of the decoupling process.
If you car is later booked in for a service problem, as soon as the fault has been identified and it requires new parts, then the problem has now shifted across to the parts department.
The service department at this point, as detached itself from the car until the parts arrive.
It's the same situation when you require any bodywork, the bodyshop has NO connection with the service department etc.
All these people under the same roof, but all working in isolation and never as a TEAM.
This "Pass The Parcel" mind set was the same 30 years ago and nothing has changed.
The dealership internally, is sub divided into it's different departments and there is little joined up thinking.
Example :- Your car has been at the dealership a few weeks and is still awaiting the arrival of a replacement part, you call the service department to ask for a progress report.
"Let me check and I will call you back sir".
He / She puts down the phone and then ask's the person only two desk's away, to check on your parts and then give YOU a ring back.
Do I need to say any more ???.
It's a fragmented service all under the same roof !.
If you want to enjoy a good read for a couple of hours, I'd recommend this book. It seems all of its content is still valid today.All these people under the same roof, but all working in isolation and never as a TEAM.
This "Pass The Parcel" mind set was the same 30 years ago and nothing has changed.
The dealership internally, is sub divided into it's different departments and there is little joined up thinking.
Pretty Much a carbon copy of what the original bulges looked like, not sure it impacts efficiency that much (won't help) but come the winter again it will catch all the road dirt and grit etc.I took a look under my 1 month old Trophy yesterday and whilst the majority of the under tray looks flat with no bulges, the rear panel has two dips between the fixings on the edge. This in effect creates an air duct (gaps facing the front of the car) which to my mind will just collect and trap air potentially creating a parachute effect as you drive. So then impact on the cars m/kw/h performance.Pic below, thoughts please ...
.View attachment 18015
That looks the same as mine that I just picked up today.I took a look under my 1 month old Trophy yesterday and whilst the majority of the under tray looks flat with no bulges, the rear panel has two dips between the fixings on the edge. This in effect creates an air duct (gaps facing the front of the car) which to my mind will just collect and trap air potentially creating a parachute effect as you drive. So then impact on the cars m/kw/h performance.Pic below, thoughts please ...
Trawling through this thread it appears it needs to be replaced. Has anyone tried to fix theirs themselves ?
.View attachment 18015
My main concern is given the focus on the aerodynamic efficiency of the car, these gaps could pull in air which then meets up with a solid back bumper creating unwanted drag. One of the reasons to buy the car, is / was, because of the aerodynamic efficiency of the car. Therefore, if these gaps have a negative effect on that, the car does not meet the spec it was sold under and hence does not meet with customer expectations. MG should resolve this under warranty I believe. From the MG Motor Eu site: "Depending on the model version, the air resistance coefficient is between cW 0.27 and 0.287, thanks to the active configuration of the application of cooling air in the front skirt (from Comfort). When less cooling air is required, it closes the air inlet, improving aerodynamic performance by up to 30 percent and extending range by up to 10 percent. The Tomahawk design of the 17-inch alloy wheels – available in a two-tone scheme for the Comfort and Luxury models – is also aerodynamically optimised, reducing energy consumption in conjunction with the low-resistance 215/55 R17 tyres from Continental. "
Liking it ? ???.That looks the same as mine that I just picked up today.
One for us to raise with MG thenThat looks the same as mine that I just picked up today.