Blinded by the price!

[johnb80]

Take on an approved Tesla and they give you a warranty.
Ok it’s not going to be 7 years, but the MG warranty is not what you may think either.
Search the forum and you’ll see posts breaking down how limited it actually is.

Take a look at the legal aspects, they claim 7 years warranty, thats what I expect and what MG will give me. They may try to duck and dive but the legal process in the UK will resolve that.

I find it really odd that youre on this forum trashing MG and promoting Tesla, why? are you a professional Troll?

 

[tsedge]

Take a look at the legal aspects, they claim 7 years warranty, thats what I expect and what MG will give me. They may try to duck and dive but the legal process in the UK will resolve that.

I find it really odd that youre on this forum trashing MG and promoting Tesla, why? are you a professional Troll?

@bowfer had a very bad MG4 experience and now drives a Born. So I get the MG criticism (which is healthy to hear) but not so much the Tesla love.

 

[johnb80]

@bowfer had a very bad MG4 experience and now drives a Born. So I get the MG criticism (which is healthy to hear) but not so much the Tesla love.

Ah, that explains it a bit. I wonder if he's had the born driving off backwards when forward is selected? Mmmmmmmm

 

[bowfer]

Ah, that explains it a bit. I wonder if he's had the born driving off backwards when forward is selected? Mmmmmmmm

What…?
Not seen that mentioned once in 6 months of forums.

@bowfer had a very bad MG4 experience and now drives a Born. So I get the MG criticism (which is healthy to hear) but not so much the Tesla love.

I’m willing to admit Tesla simply are the best EVs out there, all round.

Take a look at the legal aspects, they claim 7 years warranty, thats what I expect and what MG will give me. They may try to duck and dive but the legal process in the UK will resolve that.

I find it really odd that youre on this forum trashing MG and promoting Tesla, why? are you a professional Troll?

Have you actually looked at the terms of the warranty posted on here by others?
Wasn’t me criticising the cover, others have done that.
Why would you think ‘you’ can overrule their terms?

 

[johnb80]

What…?
Not seen that mentioned once in 6 months of forums.

Oh well, obviously a small teething problem

I’m willing to admit Tesla simply are the best EVs out there, all round.

Well that’s your opinion, not one universally accepted.

Have you actually looked at the terms of the warranty posted on here by others?
Wasn’t me criticising the cover, others have done that.
Why would you think ‘you’ can overrule their terms?

What makes you think MG can overrule European and UK consumer law? Samsung said 1 year warranty on my TV. When it failed at 5 years I got a replacement TV after a quick visit to court. MG are not above the law no matter what they put in their terms and conditions.

 

[siteguru]

FWIW, you weren't entitled to a new TV after 5 years - even under EU/UK consumer laws. You were entitled to the value of a 5 year old TV. Did the court order a new TV, or did Samsung settle out of court? (I suspect the latter).

 

[bowfer]

“A quick visit to court”

Aye right ?

Seriously, I saw how long it took MG to process anything when I rejected my car, which they agreed to.
Good luck for a warranty claim they don’t agree to.

 

[tsedge]

I’m willing to admit Tesla simply are the best EVs out there, all round.

Then why don't you have one? Be more convincing if you did.

 

[bowfer]

Then why don't you have one? Be more convincing if you did.

Been through this umpteen times
Their PCP deals are crap
Which is why I emphasised ‘buying’

 

[tsedge]

Been through this umpteen times
Their PCP deals are crap
Which is why I emphasised ‘buying’

They aren't the greatest then. Something you can't afford is irrelevant.

 

[bowfer]

They aren't the greatest then. Something you can't afford is irrelevant.

Rubbish

 

[tsedge]

Rubbish

Well it can stay as a dream but you might as well want a Rimac Nevera.

 

[bowfer]

Well it can stay as a dream but you might as well want a Rimac Nevera.

Me not being willing to spend the money Tesla want for PCP isn’t a barometer of the car’s greatness.
Daft argument.
If I were buying, as in handing over +£30k hard cash, I’d have a slightly used M3P in a shot and the X-power wouldn’t get a second’s thought.
Some of the reasons are subjective, I like the looks myself.
Some of the reasons are objective, no service costs, better software, better customer service, proven reliability.

 

[tsedge]

Me not being willing to spend the money Tesla want for PCP isn’t a barometer of the car’s greatness.
Daft argument.
If I were buying, as in handing over +£30k hard cash, I’d have a slightly used M3P in a shot and the X-power wouldn’t get a second’s thought.
Some of the reasons are subjective, I like the looks myself.
Some of the reasons are objective, no service costs, better software, better customer service, proven reliability.

That's fine for you - but your claim that it is the greatest is silly, people want, like and can afford different things (greatness is subjective) and your statement that anyone who wanted an MG4 over a Tesla is mad is also silly, especially on the MG EVs forum!

No problem with you championing used Teslas as an alternative, it is these other universal statements that you are making that are the problem.

 

[johnb80]

FWIW, you weren't entitled to a new TV after 5 years - even under EU/UK consumer laws. You were entitled to the value of a 5 year old TV. Did the court order a new TV, or did Samsung settle out of court? (I suspect the latter).

No, Samsung were not involved by me. Under UK law my action is against the retailer, we had our half hour in court and the ruling was I could have the money or an equivalent TV. I took the TV.
As a point of law, you are wrong. My family business (I started it 25 years ago) is an I.T. store. We are fully conversant with the legal aspects on warranties etc and we abide by the UK law. We had a customer bring a Microsoft Surface in to us for repair, it was 52 months old, he had purchased it from Argos. We explained the warranty / guarantee aspect of UK law and directed him to Argos a few doors away telling him what to say and the stance to take. Phone calls were made to head office and legal dept, he got a refund.

“A quick visit to court”

Aye right ?

Whatever, I know what happened and I know I have a shiny new TV as a result of my action.

Seriously, I saw how long it took MG to process anything when I rejected my car, which they agreed to.

Well if you're prepared to sit and wait, why would they expedite the settlement?

Good luck for a warranty claim they don’t agree to.

Luck wont come into it, I know my rights and I know how to deal with the small claims court and money claim online, both of which I have used on more than one occasion.

 

[Richmorr]

I do feel like the MG4 is the mythical polish turd, drive nice but once you look closer things start to fall apart and for the 7 warranty it’s not worth the pixels it’s projected with. Look at PristDean having to go to the ombudsman for obvious AC unit fault which MG said “it’ll be fine they all do that and are bit noisy”

​

 

[siteguru]

@johnb80:

Sorry but you're wrong* (or the judge was misinformed). The legislation that applies in the UK is the Consumer Rights Act 2015. I suggest you read it and the associated Explanatory Notes.

However if the TV was offered with an extended warranty (e.g. John Lewis used to offer 5 year warranties; Richer Sounds 6 year warranties) then the terms of said warranty would apply - if you'd complied with them and the retailer hadn't then your assertion would be correct - but that's not the angle you stated.

* other than regarding the Defendant - I'd assumed you'd bought direct from Samsung; of course if you bought from a retailer then they would be the Defendant.

 

[DBedford]

Take a look at the legal aspects, they claim 7 years warranty, thats what I expect and what MG will give me.

7 years, But only on pin hole corrosion! Most everything else is 12months .

 

[siteguru]

The warranty document specifies limitations for certain things ... the legal doctrine of Contra Proferentem* mandates that anything not specified is covered by the headline 7 year warranty.

* "interpretation against the draftsman", or more specifically "any clause considered to be ambiguous should be interpreted against the interests of the party that created, introduced, or requested that a clause be included".

 

[Robf]

Warranty documents are an aside. Under uk law items must be fit for purpose, they can have one go at fixing, if not successful then you have a right for full refund or replacement, this is up to 6 years. You can require them to agree to independent arbitration prior to small claims court hearing. If they refuse then this is frowned on by the courts and they are likely to loose. Most will offer full refund or replacement at this stage, including Samsung who I also got a full refund for a Tv after 3 years