MG4 Software Update Thread

Thanks tsedge and Rolfe. Missed this one. I’m subbed to him, but never saw this vid haha.
Hmm...
Quality of these sensors are low (like my set). And a proper IR measurement is really something else (there was a huge variance visible).
I've got a special IR thermometer and I will use that one next time.
 
Complained that the lane keep assist is getting worse, the dealer said there is a new update to turn it off fully.

Took it in and got R59, previously was on R33 this is with a 2022 launch day Trophy. So nice that still getting the bug fixes.
Nice Indeed. As a double check, do you see the ev planner as well in the launcher tiles?
 
Lane assist greatly suffers from a dirty windscreen. This morning with all the dust it did not cleanup well despite a wipers job. But a thunderstorm did it and basically it returned to annoying from time to time.
I might be getting all current updates on ACC,LA,A/C based on the R59 package next Friday. It is labeled R59 but contains updates about just about anything according to the dealer. They will also have to have a look at the vibrations.

All issues are part of a non-conformity complaint which, if not solved, will lead to returning the car.

I will also ask them to check for new issues, like the whiper washers (poorly adjustable) and bulging of the undertray.
 
Not sure if this is already known but looking through the update files, I found a reference to #*#0112*#* in the phone app. I entered this into my trophy and hit the call button and it says "Map engineering mode enabled". But I can't figure out if anything has actually changed..
 
@gsxr2001
On my R46, the star left shortcut is "buggy", impossible to change the settings. It's always the regen mode.
On your R59, is it fully functional ? Man you change as you this shortcut from regen mode to something else?

Labougie
That problem is not related to the infotainment version. It simply needs to be configured in the workshop

@BingBong
On my R46, the star left shortcut is "buggy", impossible to change the settings. It's always the regen mode.
On your R59, is it fully functional ? Man you change as you this shortcut from regen mode to something else?

Labougie
Yes, it's because combination between old car module software and new infotainment software.

Hi,

I saw my dealer this morning for the 1st service.
He has a look in his computer to find the link between calculators and this one nothing at all.

Have you the name of these "modules", it could help a lot

;)

Labougie
 
Complained that the lane keep assist is getting worse, the dealer said there is a new update to turn it off fully.

Took it in and got R59, previously was on R33 this is with a 2022 launch day Trophy. So nice that still getting the bug fixes.
Who was your dealer who put in R59?
 
So what's the latest Trophy infotainment version this week? I took my car in today with 14 month's worth of bug reports and a "Please update central display software" and they've installed R46.

One of my complaints was that ACC can suddenly out drop as you're overtaking. At the default regen setting of 3, I think this is potentially dangerous. The MG technician reported no fault found; "that's how it is". Is this correct? I have been told that some updates have been carried out so I'll have to discover myself which issues have been fixed.

Since MG maintains a Digital Service Record of my car, I assumed that it would include a record of module firmware upgrades (they are paying the dealer to install them so one would think MG would want to avoid paying for the same update twice). Since I would like a record of what updates have been incorporated on my car I asked for a report from MG's platform but was advised that no such thing exists and that the dealer's technicians simply write on the back of thee job sheet what they have done. Is the motor industry as lax with mechanical modifications? I didn't think they were. Based on what we are told about interaction between modules, this is a disaster in the making.
 
Not a Trophy, but ... I've never had ACC cancel by itself. ?‍♂️

1300R59 is the latest for the Trophy but it tends not to get generally installed unless it fixes something specific that the customer has complained about.
 
Not a Trophy, but ... I've never had ACC cancel by itself. ?‍♂️
If I remember correctly, someone else mentioned it in the forum a week or two ago. Presumably the car perceives a hazard.

1300R59 is the latest for the Trophy but it tends not to get generally installed unless it fixes something specific that the customer has complained about.
I had a full page of A4. I thought I'd covered all bases. What did I miss? (Incidentally, I upgraded the maps while on R33).
 
So what's the latest Trophy infotainment version this week? I took my car in today with 14 month's worth of bug reports and a "Please update central display software" and they've installed R46.
R40 is the general release version. Some people get R46 in response to reporting specific issues. R59 is apparently the latest but few people are getting this. We don't know for sure but it is suspected that because updates can brick cars sometimes MG has become reluctant to update the infotainment without good reason.
One of my complaints was that ACC can suddenly out drop as you're overtaking. At the default regen setting of 3, I think this is potentially dangerous. The MG technician reported no fault found; "that's how it is". Is this correct? I have been told that some updates have been carried out so I'll have to discover myself which issues have been fixed.
I have not had this happen myself, but I have had a bunch of updates to ACC recently and before that I didn't use it as it was unusable.
Since MG maintains a Digital Service Record of my car, I assumed that it would include a record of module firmware upgrades (they are paying the dealer to install them so one would think MG would want to avoid paying for the same update twice). Since I would like a record of what updates have been incorporated on my car I asked for a report from MG's platform but was advised that no such thing exists and that the dealer's technicians simply write on the back of thee job sheet what they have done. Is the motor industry as lax with mechanical modifications? I didn't think they were. Based on what we are told about interaction between modules, this is a disaster in the making.
My understanding is that the dealers don't have access to any system that will tell them what each car has installed remotely. All they can do is plug the car in and see what updates are available. They can't even seen all of those as various hot fixes and patches are only made available by MG in response to specific diagnosis. So the dealer can plug your car in and make a note of the module updates that were applied as they apply them, which is what most people seem to get on the job sheet, but it is tricky to do more than this and many don't bother to even record the updates were applied.

Now, this is far from a good system and needs to change.

We should have:
  • In car and remote diagnostics of installed versions accessible to users and dealers.
  • A central public directory of all the versions of all the modules with change log notes, at a minimum available to all dealers, ideally summary information also available to owners (or a paid service for closed access to this).
  • Automated remote diagnosis: you report a problem and your dealer can run tests on your MG without you taking the car in, read fault codes, and potentially order parts.
  • Automated over the air updates for modules and infotainment, with release notes.

But we have none of this. Apparently the dealers don't even often know when a new Infotainment release is available as MG doesn't tell them. They have to put in a diagnosis of a problem with a specific car and then may or may not be directed to R40, R46 or R59.

I'm fed up with this and it shows no sign of changing.
 
R40 is the general release version. Some people get R46 in response to reporting specific issues. R59 is apparently the latest but few people are getting this. We don't know for sure but it is suspected that because updates can brick cars sometimes MG has become reluctant to update the infotainment without good reason.

I have not had this happen myself, but I have had a bunch of updates to ACC recently and before that I didn't use it as it was unusable.

My understanding is that the dealers don't have access to any system that will tell them what each car has installed remotely. All they can do is plug the car in and see what updates are available. They can't even seen all of those as various hot fixes and patches are only made available by MG in response to specific diagnosis. So the dealer can plug your car in and make a note of the module updates that were applied as they apply them, which is what most people seem to get on the job sheet, but it is tricky to do more than this and many don't bother to even record the updates were applied.

Now, this is far from a good system and needs to change.

We should have:
  • In car and remote diagnostics of installed versions accessible to users and dealers.
  • A central public directory of all the versions of all the modules with change log notes, at a minimum available to all dealers, ideally summary information also available to owners (or a paid service for closed access to this).
  • Automated remote diagnosis: you report a problem and your dealer can run tests on your MG without you taking the car in, read fault codes, and potentially order parts.
  • Automated over the air updates for modules and infotainment, with release notes.

But we have none of this. Apparently the dealers don't even often know when a new Infotainment release is available as MG doesn't tell them. They have to put in a diagnosis of a problem with a specific car and then may or may not be directed to R40, R46 or R59.

I'm fed up with this and it shows no sign of changing.
I completely agree with your final paragraph.

These cars are essentially computers on wheels and not having easily available updates for consumers to install, is really poor. Never mind dealers not having access to these either.

In an emerging market of other EVs, MG will likely find this a sticking point for consumers if it doesn't change.

My issue with my charging is still going on and the garage have been very open about the process. It adds so much time for the dealer to have jump through these daft hoops which I've never had with another brand. I actually wonder why franchised dealers would choose to operate as MG with such processes that get in the way. They are the front line of this poor customer experience.

I really like the car and as a salary sacrifice lease customer, I don't really care much about the car itself. But when my lease is up, I would think twice about MG based solely on the aftersales service.
 
Does R59 improve the touchscreen response at all? Especially while using Carplay more than often I have to press the same button two or three times before anything happens. Will a similar update be availabe for the SE versions of the car as well?
 
I got updated to R59 this week after complaining about Bluetooth connections dropping out and the inability to precondition the cabin if the car was still plugged in from charging. Both issues now fixed.
The HVAC screen has been update with bigger icons, Apple CarPlay is now oriented correctly with the menu on the drivers side and there is a small bar at the top showing MG details (fog lights, music playing, temperature, mobile signal etc).
The radio stations now show the proper station icons, and there is a route planner option on the second screen. Not sure what else has changed, my car was delivered April 2023 and was still on original software so some of these things might be fixed on previous releases.
Does anyone have a comprehensive list of the changes with R59?
 

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