MG4 Xpower times vs battery

[Blindin]

This test was made at -15/-20°C for the MG4 (row 9)
so with +20°C results will be better.

View attachment 28654

I've seen that, I can't even get near those figures in +20 degrees.

 

[KGoogle]

My car was on lowest soc it’s been so far at around 28% didn’t time it but still felt rapid, would say you definitely have a an issue what’s the dealer saying about it ?

 

[Blindin]

My car was on lowest soc it’s been so far at around 28% didn’t time it but still felt rapid, would say you definitely have a an issue what’s the dealer saying about it ?

Says there is no issue. For what it's worth. I have a long list of things which it does, most of them are nothing more than stupid software glitches, but I want it all recorded for warranty claims if they get worse. The power issue has only been the last month that I've been feeling it. I need to get the car out to do some proper testing so that I can take it back again. I just done a quick pull at 5.2seconds with 66%. I don't even feel that is acceptable as it's much slower than what they advertise and I don't consider 66% to be a low soc. If it can consistently hit 4.5seconds, I'd be happy with that and even if it drops to 6 seconds below 15-20%, again, I think that's acceptable. but I'm sitting very consistently between 5-6seconds through most of the battery range. If I had known that I would've taken the long range instead.

 

[ilukey77]

All that said does anyone really care that your not hitting claimed 0-62mph times when I bet 90% of everything you line up against will see you tail lights very quickly anyway!!?

 

[Blindin]

All that said does anyone really care that your not hitting claimed 0-62mph times when I bet 90% of everything you line up against will see you tail lights very quickly anyway!!?

Well I traded my Porsche in for a fast car, not a quick car. If I was happy with a 5-6 second car I would've either of kept my semi quick car or bought something else. While I agree that it's still a quick car, it's not why I paid a premium for it. Honestly, I generally drive very sensible as my license is important, but I did pay for the performance, so I expect it should do it.
If you bought a pint and got given a half shandy, you'd be pretty pissed!

 

[ilukey77]

Well I traded my Porsche in for a fast car, not a quick car. If I was happy with a 5-6 second car I would've either of kept my semi quick car or bought something else. While I agree that it's still a quick car, it's not why I paid a premium for it. Honestly, I generally drive very sensible as my license is important, but I did pay for the performance, so I expect it should do it.
If you bought a pint and got given a half shandy, you'd be pretty pissed!

At some point you need to cool your expectations though I paid 52k aud traded my 2012 Volvo s60 r6 r design with polstar tune on mine and there are things my crummy old Volvo got more right than the X power has over 10 years ago

I don’t want to sound like a arse or rude but you didn’t pay a premium for it !

what you bought like everyone else who has bought a X power a cheap Chinese car that happens to be very quick !!

It’s just not as refined it’s like buying a Toyota and expecting a bmw or Mercedes..

My 2012 S60 was 70k new ..

Now if you had paid 200k or 300k for a Porsche EV and it failed to do what it said on the box ( so to speak ) then yeah I’d be pissed to!!

 

[Daedalusminos]

If you bought a pint and got given a half shandy, you'd be pretty pissed!

No you wouldn't

 

[Bricktop X PWR]

All things said, I do think @Blindin does have an issue that needs looking at.
Get it booked in.

Edit: Again with a different dealer?

 

[Blindin]

At some point you need to cool your expectations though I paid 52k aud traded my 2012 Volvo s60 r6 r design with polstar tune on mine and there are things my crummy old Volvo got more right than the X power has over 10 years ago

I don’t want to sound like a arse or rude but you didn’t pay a premium for it !

what you bought like everyone else who has bought a X power a cheap Chinese car that happens to be very quick !!

It’s just not as refined it’s like buying a Toyota and expecting a bmw or Mercedes..

My 2012 S60 was 70k new ..

Now if you had paid 200k or 300k for a Porsche EV and it failed to do what it said on the box ( so to speak ) then yeah I’d be pissed to!!

I agree, its not a premium car, but paid a premium over the standard versions. The car lacks in so many areas, it's certainly not a refined car, but if its sold as a fast car, and that's why I bought it, then I expect it to perform somewhat close to the advertised performance. Don't get me wrong, I don't expect to be hitting 3.8 every single time, but 6 seconds is just taking the piss.
It has been back to MG but they said there is no issue. I need the proof to go back to them with.
MG Australia are uncontactable, the dealer hasn't replied to any e-mails or given me any info I'm asking for. It's been a really disappointing experience overall. Even at handover, I had requested that the undertray be fixed, updates and the steering damper done prior to collection. I had confirmed that it was sorted and when I got there neither had been done and then they handed it over with a flat battery, I had to go back later in the day as there wasn't even enough charge to get home. Then they wanted me to take it in for inspection so they could order the steering damper and undertray, even though it had been requested from before handover. (and told it was done when it wasn't). Oh, and then, at the first inspection when they done the updates, I went backwards with the info;R11 to R04. Even this time after the whole car was getting updates, it's still sitting on R04. The other other software versions I can't find what the current versions should be. The cruise got done first time around and now operates as it should with 1km adjustments. You can call it what you want, but the service has been shit, and the car either falsely advertised or it has issues; with neither the dealer or MG willing or able to take care of it.

 

[Bricktop X PWR]

There are a few threads at the moment with folks frustration at dealers and the service?? recieved.

I've started a few on various issues I've had and replied to one last night.

I know it won't make you feel any better, but your not alone in your experience.

I struggle to see how MG expects to sell two or three vehicles to a customer when they have people completly disgruntled with their first purchase.

I have bought mainly BMW'S since I was 18, rarely been away from the brand and solid ownership more recently from 2003 to 2018.

I can't think of a single warranty related issue I ever had.
I only ever saw my dealer come service time.

Post in thread 'Not been a great week..' Not been a great week..

 

[Blindin]

There are a few threads at the moment with folks frustration at dealers and the service?? recieved.

I've started a few on various issues I've had and replied to one last night.

I know it won't make you feel any better, but your not alone in your experience.

I struggle to see how MG expects to sell two or three vehicles to a customer when they have people completly disgruntled with their first purchase.

I have bought mainly BMW'S since I was 18, rarely been away from the brand and solid ownership more recently from 2003 to 2018.

I can't think of a single warranty related issue I ever had.
I only ever saw my dealer come service time.

Post in thread 'Not been a great week..' Not been a great week..

I've pretty much had German cars for the last 15 years, and I'm with you, not many issues. Having said that, the Mercedes dealer hasn't been great this year with a couple of basic repairs under warranty. I do believe though that this isn't necessarily a dealer issue, more MG not providing info to customers or the dealers. Most of the issues I've had are stupid software glitches which really should get dealt with updates, but it seems MG don't want to accept them and turn a blind eye.

 

[slith]

So a few timed runs I've done. Granted, its only from the phone app, so they won't be 100% accurate.
I'm going to try and log a few more details, such as the mode, temp, esc and power availability.
The temp has been between 9 at the lowest and about 20 Celsius; 15 being around the normal for 80% of these runs.
Ignore the regen, I'm also noticing that my regen varies widely. Sometimes it works, others I need to get on the brakes.

Battery %	available power	0-100	Launch available	regen		Temp
10​		7​
19​	64​	7​		not effective
24​	89​	5.9​	66​	seemed ok
27​		6​
29​		6​
29​		6​
34​		5.7​
47​		5.4​
56​		5.1​	66​		sport esc off
56​		5.3​	66​		sport esc off
57​		5.4​	66​		sport esc on
60​		5​
68​		4.8​
70​		5.3​
79​		5.6​	66​		custom sport	9​
84​		5​
98​		3.9​

Getting 0-100 of 5.6s at 80% seems completely wrong. I'm assuming this is of course being done on level roads with reasonable traction and reasonable temperature. Demonstrate it to them. Insist on comparing their demonstrator to yours. Perhaps try another dealer. Another MG dealer may be more aggressive chasing a warranty claim from MG.

Don't take no for an answer. If they refuse to do anything about it, you should seek advice from your state's consumer affairs or other relevant authority. Post a video on YouTube shorts, Insta Reels, TikTok. Importantly, tell them what you are going to do. We live in an age where you can hurt them for poor customer service and possibly not honouring their voluntary or mandatory warranty more easily than ever. Make it so that it will financially hurt them more if they don't fix it than if they do. Contact the media and maybe they will be keen to write another report on terrible MG customer service or meaningless 7 year warranties. Yes, it may take effort, but unfortunately some companies get away with this stuff if they can.

Their fine print might say that performance will degrade as battery discharges. Don't know if it will say by how much. In Australia, purchases that do not perform as the manufacturer claims or as the demonstration model performed is grounds for a claim. Manufacturers offer voluntary warranties, but the law says that they must provide a consumer gaurantee for the reasonable lifetime of the product. They may say that their (voluntary) manufacturer warranty doesn't cover it, but you should insist according to Australian Consumer Law they must fix or replace.

Read here: Warranties and Consumer rights and guarantees for starters.

At some point you need to cool your expectations though I paid 52k aud traded my 2012 Volvo s60 r6 r design with polstar tune on mine and there are things my crummy old Volvo got more right than the X power has over 10 years ago

I don’t want to sound like a arse or rude but you didn’t pay a premium for it !

what you bought like everyone else who has bought a X power a cheap Chinese car that happens to be very quick !!

It’s just not as refined it’s like buying a Toyota and expecting a bmw or Mercedes..

My 2012 S60 was 70k new ..

Now if you had paid 200k or 300k for a Porsche EV and it failed to do what it said on the box ( so to speak ) then yeah I’d be pissed to!!

It doesn't matter what was paid for the car, if it doesn't do what it says on the box, it's faulty. $60,000 or $200,000, the price is irrelevant. The car is not performing close to the manufacturer's claims or as the demonstrator model performs. Both of these issues are grounds for a claim.

 

[Blindin]

Getting 0-100 of 5.6s at 80% seems completely wrong. I'm assuming this is of course being done on level roads with reasonable traction and reasonable temperature. Demonstrate it to them. Insist on comparing their demonstrator to yours. Perhaps try another dealer. Another MG dealer may be more aggressive chasing a warranty claim from MG.

Don't take no for an answer. If they refuse to do anything about it, you should seek advice from your state's consumer affairs or other relevant authority. Post a video on YouTube shorts, Insta Reels, TikTok. Importantly, tell them what you are going to do. We live in an age where you can hurt them for poor customer service and possibly not honouring their voluntary or mandatory warranty more easily than ever. Make it so that it will financially hurt them more if they don't fix it than if they do. Contact the media and maybe they will be keen to write another report on terrible MG customer service or meaningless 7 year warranties. Yes, it may take effort, but unfortunately some companies get away with this stuff if they can.

Their fine print might say that performance will degrade as battery discharges. Don't know if it will say by how much. In Australia, purchases that do not perform as the manufacturer claims or as the demonstration model performed is grounds for a claim. Manufacturers offer voluntary warranties, but the law says that they must provide a consumer gaurantee for the reasonable lifetime of the product. They may say that their (voluntary) manufacturer warranty doesn't cover it, but you should insist according to Australian Consumer Law they must fix or replace.

Read here: Warranties and Consumer rights and guarantees for starters.

Thanks for the long response. This is essentially what I'll be doing. I'm just trying to gather the evidence to go back to them with.
Even if there is more than one minor fault, the issue is dealt with as a major fault which then relates to a replacement, refund or repair within a reasonable time frame.

Most of the issues I can live with, even some of the other issues such as the unresponsive pedal are not a concern so much as it's only happened a few times over 10,000KM. If I can get a bench mark for the performance, then I have something to go back with. It isn't living up to my expectation, but maybe everyone else is in the same boat.

 

[chelsea56]

The XPower drive train makes extreme demands on the 64kWh battery which is unchanged from the standard car (presumably for cost reasons).

It can only output maximum power at high states of charge. As a battery drains the maximum power it can provide decreases. This is a pretty linear effect with the battery chemistry, it doesn't suddenly dive at 20%, so I am not sure why you think that's what should happen.

Other people have reported a similar drop off, this is considered normal.

It is a compromise, had they changed the battery (or indeed uprated the cooling system) the car would have cost significantly more.

Should it be better advertised? Probably. However most owners seem to cope fine with this without complaint.

I have a xpower and to be fair I don’t drive in sports mode very often so I don’t notice any difference but I’m sure other Eva have a drop in performance too. For under £25k which I paid it’s still a cheap high performance car.

 

[Bricktop X PWR]

In case you haven't seen it, I did a 3.64
0 to 60mph yesterday with an 80% battery...

Post in thread 'Launch Control' Launch Control

I will be doing more runs as the battery discharges this week.

 

[Blindin]

I have a xpower and to be fair I don’t drive in sports mode very often so I don’t notice any difference but I’m sure other Eva have a drop in performance too. For under £25k which I paid it’s still a cheap high perf

In case you haven't seen it, I did a 3.64
0 to 60mph yesterday with an 80% battery...

Post in thread 'Launch Control' Launch Control

I will be doing more runs as the battery discharges this week.

Nice, was that on a track? A little extra traction.

 

[Bricktop X PWR]

Nice, was that on a track? A little extra traction.

No.
Cold tyres, dirty layby onto a country lane.
I couldn't wait to try it out! ?

I will be looking for a bit of quiet tarmac more suitable, near me and to warm my tyres up a bit.

I think I can do better.......

 

[Blindin]

No.
Cold tyres, dirty layby onto a country lane.
I couldn't wait to try it out! ?

I will be looking for a bit of quiet tarmac more suitable, near me and to warm my tyres up a bit.

I think I can do better.......

I was looking at the dragy unit and was seeing how they compared. I didn't end up getting one, as the phone apps seem to compare reasonably well and close enough for what I need.

 

[Deleted member 11291]

Just done a launch on a quiet stretch of derestricted road at 47% SOC, although did not time it. However to be honest, still felt in pit of stomach and was pushed back into seat.
At that state of charge was still more than enough to induce a grin from me and a giggle from the passenger seat, whatever the 0 to 60 was ?

 

[Tangoed Man]

Gosh, listening to you guys makes me realise never to buy a used XPower; the battery will be so depleted/damaged from all the stress of frequently using all that power. So, we now have another category of 'thrashed' used performance car. Nice when it's new, but not nice for the unsuspecting second or third owner. I guess that's life.