I have just changed my MG ZS EV to a MG HS Highbred why can i not now schedule charging via my Pod Point (it worked fine before)

[Corinne Wishart]

Hi MG owners
I have just changed my MG ZS EV to a MG HS Highbred why can i not now schedule charging via my Pod Point (it worked fine before).
I always used the Pod Point app and it worked great between midnight - 5am. I have tried to set up the MG app to schedule charging but it "Fails" each time when I ask it to SAVE.
Advice please and be gentle with me as I am not very tech savy.

 

[Jto]

Hi
1 Check the 12v battery voltage if too low will not let communications with the app check in the car, also check you up load speed if doing from home WiFi as these can do a failure on the app, switch off your WiFi on the phone and do it on your data.
Can you set up the schedule on the car information screen.

 

[Corinne Wishart]

Hi
1 Check the 12v battery voltage if too low will not let communications with the app check in the car, also check you up load speed if doing from home WiFi as these can do a failure on the app, switch off your WiFi on the phone and do it on your data.
Can you set up the schedule on the car information screen.

Hi
Pod Point (PP) recommend to disable the MG app for charging as it will conflict with the PP app. I had the PP set to charge my old car EV MG (midnight - 5am) and it worked a treat when I plugged in, so I am struggling to see why a change of MG model will not work the same way as fittings are all the same and the PP app doesn't bind with the car registration/make or model, it just provides charging for any electric car - I think maybe what I should have asked is there any maybe switched on in the car app that is stopping the car and the PP connecting? As recommended, I have not set the scheduling via the MG app but via PP app - Sorry perhaps I should be asking PP and not this group, apologies

 

[Jto]

If dealing the MG app doesn’t work then you need to set your times on the car and have the pp to constant power to the car. Did you unbind the app and the car before deleting. If you should be ok if you install it again and the car should come up.