Steering gone on my 2021 ZS EV

[N2STY]

Looks like
Gen1 131
Gen2 SR 331
Gen2 LR 334
?
I only say that as last 2 pics are only 14days 1 month apart in manufacturing date?

 

[TonyP]

My long range part number ends in 334 same as SR posted here. Maybe this is the most up-to-date part?

 

[TonyP]

Sorry, I meant part number ending 331 i.e. my long range has same part as standard Range.

 

[N2STY]

Sorry, I meant part number ending 331 i.e. my long range has same part as standard Range.

Yer I see that sorry
Unless it's trim levels but wouldn't think so

 

[N2STY]

Strange gen 2
15/10/21 331 LR Trophy
26/10/21 334 LR Trophy connect
12/11/21 331 SR Trophy

 

[Lovemyev]

I wonder if different part numbers, points towards different suppliers purely for tracing purposes ????.
Maybe this is the manufactures part number and not the part number used by MG ?‍.

 

[AK OK]

I wonder if different part numbers, points towards different suppliers purely for tracing purposes ????.
Maybe this is the manufactures part number and not the part number used by MG ?‍.

That would explain the dates & "numbers" not both being incremental a la superseding...

However 2 failures with warnings is hardly going to generate a massive witch-hunt & retool is it? ?‍ They'll just bow & scrape a bit & promise to do better. Hopefully they have...

 

[Sketchjoe]

Hi update
not to much to report. Car still in MG Dealer Newton Abbot. They have concluded it needs a new part and are in the process of trying to get one. I contacted after sales from MG GB site. They took all details and will pass this information to head office. I should hear from them within the next 24 to 48 hour. Bye for now

 

[Lovemyev]

They have concluded it needs a new part and are in the process of trying to get one.

Has it taken them eight days to come to that sudden conclusion !.
Holly crap !.
You must have a LOT more tolerance than me, I have to say.
What have they ordered ( screen shot of the parts diagram would be nice ) and what is THEIR opinion on WHY it has failed so dramatically, at such a young age and mileage ?.
Have THEY spoken to MG U.K. regarding this issue ?.
Not enough urgency being given in my opinion !.
Please keep us informed.

 

[OJT23]

SR Trophy

 

[N2STY]

So far gen2

15/10/21 331 LR Trophy
26/10/21 334 LR Trophy connect
12/11/21 331 SR Trophy
0?/0?/0? 331 SR Trophy

 

[Tim29]

Here’s mine SR Trophy

 

[OJT23]

A better image this time!

 

[N2STY]

So far Gen 1 fail 131

Gen2

15/10/21 331 LR Trophy
26/10/21 334 LR Trophy connect
12/11/21 331 SR Trophy
06/11/21 331 SR Trophy
10/08/21 331 SR Trophy

Would be nice to get a few connects to confirm 334

 

[GerryS]

The steering went on our gen 1 2020 a month back, this was even after taking the car into the garage a month or 2 before to get the clicking noise checked out and was told there was nothing to worry about. Transpires the car needs a new steering column and there are none in stock in the UK and who knows when one will turn up from China. The deal you get with a replacement hire car is also hardly generous only one driver allowed for a ICE Astra, despite having 3 drivers insured on our ZS EV. Oh and we placed an order for an EV LR back in December and we’re taking bets on whether the car will turn up before steering column, beginning to regret not pursuing the Niro or Enyaq route now. I don’t blame the garage (Frasers) but MG need to up their game if they want to sell more in the UK

 

[Lovemyev]

The steering went on our gen 1 2020 a month back, this was even after taking the car into the garage a month or 2 before to get the clicking noise checked out and was told there was nothing to worry about. Transpires the car needs a new steering column and there are none in stock in the UK and who knows when one will turn up from China. The deal you get with a replacement hire car is also hardly generous only one driver allowed for a ICE Astra, despite having 3 drivers insured on our ZS EV. Oh and we placed an order for an EV LR back in December and we’re taking bets on whether the car will turn up before steering column, beginning to regret not pursuing the Niro or Enyaq route now. I don’t blame the garage (Frasers) but MG need to up their game if they want to sell more in the UK

Is anybody keeping a tally on how many complete failures we are seeing on the UJ joints of these cars OBTW ??.
I THINK we are sitting at three complete failures now, with more to follow I suspect.
I agree, that some of the clicking in the column may not be as a direct result of potential UJ failure, but when the column has reached the point where it is rattling badly and knocking can be heard, you have to be very wary of a link to UJ failure.
Given the degree of failure, this joint will display excessive play at the wheel and an increasing loud knocking before it fails.
It does not just fail instantly like that.
Not an isolated incident then it would appear.
I really hate to think, that somebody suffers a major accident before something is done about this KNOWN problem.
Surely, the demand for replacement steering columns by dealers, for cars that are very new and only covered a small amount of mileage, in some cases should get the alarm bells ringing somewhere ???.
Excess play at the steering wheel will be a key indicator that something is seriously wrong and should NOT be dismissed.
Here is a simple but NOT fool proof plan you can do at home.
Boot up the car and make sure the front wheels are punted straight ahead.
Lower the drivers window and leave the car.
Reach through the window and now with your left hand, pinch the steering lightly with your thumb and finger.
Now gently, try rocking the steering wheel a very small amount, no more than about 10 mm each way.
While doing this, keep your eyes firmly on the drivers road wheel.
If you move the steering wheel slightly and the front wheel reacts in the same manner, then this is a positive basic test.
If you are moving the steering wheel and the road wheel is perfectly still and not moving.
There is excess play / wear somewhere in the steering gear.
The small amount of movement at the steering wheel, should be mimicked at the road wheel.
Again, do not take this test as 100% proof folks, but is a good basic home test.
Do you feel that you are having to correct the steering a lot on the open road and your steering wheel looks slightly off centre ?.
Does it feel like the car is wandering about some times ?.
If you feel in anyway that something does not feel right, please get it checked !.
MOT testers can perform this simple test at the steering wheel before inspecting the car on a ramp.
You get a feel what can lie ahead on some older cars.
Ask me how I know ?.
This type of thing is NOT conclusive with a newer car and should be of major concern to somebody on the ladder of motoring industry.

 

[Sketchjoe]

Hi guys I am not getting much joy from MG GB. Attitude seem we’re fixing the problem what more do you want us to do. Within a week including trip back from Devon to Yorkshire I was £100.00 out of pocket. That figure is increasing each day. I am awaiting a response from head office. I will give them till tomorrow then I will be looking at contacting a solicitor. It get’s to me these day’s no one will take responsibility for defects to there products. ???

 

[Lovemyev]

Hi guys I am not getting much joy from MG GB. Attitude seem we’re fixing the problem what more do you want us to do. Within a week including trip back from Devon to Yorkshire I was £100.00 out of pocket. That figure is increasing each day. I am awaiting a response from head office. I will give them till tomorrow then I will be looking at contacting a solicitor. It get’s to me these day’s no one will take responsibility for defects to there products. ???

I really do feel your pain, there appears to be no urgency to sort this problem out.
Fixing it should be easy, the clever people should be finding out what has caused it to happen in the first place and investigate now many cars are affected !.
I have just checked to see if I can detect any play between the steering wheel and the road wheels, and I can not find any at all.
A physical check of the UJ is out of question now after a failed knee replacement.
As a long retired Tech I have a pretty good idea of what I am looking for in relation to the connection between steering wheel and the road wheels.
You can do the steering wheel wiggle check without the car booted up by the way, I have just discovered.
Just for the record folks, he is a photo of my lower steering coupling indent sticker.
It’s a similar pattern of other Gen 2 facelift long range model cars.
I have the part number ending in 331.
It’s production date suggests the 13/12/2021.
Car was collected on the 18th March 2022 so not a massive difference in time scale really, considering the length of the oversea’s trip.

 

[N2STY]

So far Gen 1 fail 131

Gen2

15/10/21 331 LR Trophy
26/10/21 334 LR Trophy connect
12/11/21 331 SR Trophy
06/11/21 331 SR Trophy
10/08/21 331 SR Trophy
13/12/21 331 LR

Would be nice to get a few connects to confirm 334

 

[AK OK]

So far Gen 1 fail 131

Gen2

15/10/21 331 LR Trophy
26/10/21 334 LR Trophy connect
12/11/21 331 SR Trophy
06/11/21 331 SR Trophy
10/08/21 331 SR Trophy
13/12/21 331 LR

Would be nice to get a few connects to confirm 334

Put em in date order next N2sty? Salve my OCD ?