Dual CCS BP pulse 150kW charging problem?

Here in Feb 2024. I can report that BP Pulse Chargers in Lewes and near Littlehampton would not charge my mk1 Trophy. Not via the bp app or with my debit card. Both sides off both chargers report “an error setting up the charge “. Support line rebooted one of the chargers. No effect. The charger that wouldn’t work for me worked immediately for a Tesla one side and a nira the other. A Evyve charger I found via zapmap nearby in Little Hampton worked no problem. And never had trouble with other chargers.
 
Martinonline said:
If there are instructions displayed then it is important the you read the instructions. At a recent bp-pulse fast charger I asked why a driver was leaving, she replied that the charger was kaput (my words). I decided to try it, as I had not used one before, and waited until the digital screen told me the order in which to do things. I followed the instructions, the charge started and I sat in the car until I felt I needed to stop charging. That was more confusing because the sequence began with the same as if you were initiating a new charge but I followed the instructions and,lo and behold, I could stop the charge.

Mind you, the cost was high cf Gridserve which I normally use.
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See above my only dealings with bp-pulse fast chargers. Perhaps they are temperamental.
 
Martinonline said:
See above my only dealings with bp-pulse fast chargers. Perhaps they are temperamental.
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Thanks. At both sites and multiple times, I followed the instructions to the letter. On both outlets on each charger. Yes, it is not a huge sample-size, but that the car charged immediately at a non-BP charger—Evyve—ten mins later and then again at an Instavolt further into the journey and then again at my home charger—each time following the instructions … does point to an issue between BP Pulse and at least my car on this occasion. And all this in the context of reported similar difficulties above. The upshot is that I’ll avoid BP Pulse unless I have time and motivation to sample more of their chargers to see if there is a problem. But that’s their job really.:)
 
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the bp pulse chargers with an ID starting with BPG are being updated but the process is slow and not the best design hardware, so just avoid if you can’t be bothered to try and then leave if unsuccessful.
I posted about this before in other threads. All other ultra rapid chargers should be compatible with the MG4
 
I emailed dealer re not being able to BP ultra rapid charge 150kW. They said MG4 needs an update for this and to book it in.

I agreed to wait until service next month.
 
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What charger was this? If the serial number stated with BPG, not worth it unless the upgrade is free.
 
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I have tried many BP pulse Ultra rapid charges without success. Don't know serial numbers but they were all 150kW with all the same modern big dual units and a huge screen/monitor. Dealer said there is a known issue and offered a free update.
 
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gdog said:
I have tried many BP pulse Ultra rapid charges without success. Don't know serial numbers but they were all 150Kw with all the same modern big duel units and a huge screen/monitor. Dealer said there is a known issue and offered a free update.
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Without giving away anything about who I work for.

Although an upgrade to the MG4 can give better compatibility with chargers in general, the BPG chargers have had firmware issues from the manufacturer and therefore the issues for those specific chargers is with the supplier to BP Pulse.
 
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I had a successful charge with my Gen 1 Trophy in January 2024 at the Breakspear SF Connect chargers, Hemel Hempstead. The previous user in a Kia could not charge and even called on the garage staff to help without success and left. So I thought I'd have a go and it worked. (I had had a failure at the two 7kW EVSEs at the nearby hotel.)

I've not used one since so cannot say what the present situation is or whether problems relate to the MG4 version.
 

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