Bricktop X PWR
Distinguished Member
- Joined
- Aug 30, 2023
- Messages
- 2,914
- Reaction score
- 6,494
- Points
- 1,697
- Age
- 57
- Location
- West Wales
- Driving
- MG4 XPOWER
What a faffing palava.
Came back to my car to find the charger end of the socket would not release my cable.
No amount of jiggling was setting it free.
I tried to restart another charge but of course, socket No1 was being used....by me.
No amount of faffing my end was making a difference, so onto EV Energy helpline.
Through to them quick enough but got cut off.
Through again and they managed to re boot the charger before I got cut off... again!
Once more I get through, and this time I'm put on hold to speak to the people who make the units.
She does everything we've already tried which of course, doesn't work.
She says we will have to call out an 'engineer' right OK, how long might that be?
1 hour.
OK, not too bad seeing as it's a Friday afternoon.
I'm only 10 minutes from home so decide to take my wife back, then return on my motorbike.
When I return, the chappy is there but guess what?
On the bloody phone to the company going through the reset procedure!
Arrggghhh!
Calm.
To cut a long story shorter, he eventually gets a call back from the folk who make the charger and is told how to take it apart and release the cable.
This he duly does.
As I already suspected, the little mechanical Doo Daa, was broken.
The whole debacle from start to finish was two hours.
Could have been worse.
Came back to my car to find the charger end of the socket would not release my cable.
No amount of jiggling was setting it free.
I tried to restart another charge but of course, socket No1 was being used....by me.
No amount of faffing my end was making a difference, so onto EV Energy helpline.
Through to them quick enough but got cut off.
Through again and they managed to re boot the charger before I got cut off... again!
Once more I get through, and this time I'm put on hold to speak to the people who make the units.
She does everything we've already tried which of course, doesn't work.
She says we will have to call out an 'engineer' right OK, how long might that be?
1 hour.
OK, not too bad seeing as it's a Friday afternoon.
I'm only 10 minutes from home so decide to take my wife back, then return on my motorbike.
When I return, the chappy is there but guess what?
On the bloody phone to the company going through the reset procedure!
Arrggghhh!
Calm.
To cut a long story shorter, he eventually gets a call back from the folk who make the charger and is told how to take it apart and release the cable.
This he duly does.
As I already suspected, the little mechanical Doo Daa, was broken.
The whole debacle from start to finish was two hours.
Could have been worse.
