2023 Mg ZS Ev i smart problem

[taxi365]

I just took possession of my new mg zs ev long range Trophy Connect unfortunately I bought it in Leeds but live in Dundee so going back to garage is a non starter the problem is I smart won't load on the cars screen it just keeps saying loading then eventually says this function isn't available right now try again later I've been trying for 3 days now still same response I've tried reset to factory settings but still no joy so I can't get a QR code that i need to bind to my phone I have obviously put in my email and password correct anyone got a clue ? Dealer says Mg's system must be down again

 

[REDLeader]

try watching this.

 

[taxi365]

try watching this.

Thanks for reply funny enough that's the dealership where I bought the car I have seen a video like that but it is slightly different but I will give that a try thanks again