Accessing "Digital Records" service history

[philip456]

I've bought my 'MG Trophy EV Long Range' in October 2022.

I'd like to check the service records.

Does anyone know how to access the 'MG Digital Records' service history?

 

[mystreet]

You will need to contact a MG dealer.

The one that you purchased it from ?

 

[Alb]

Should work for any dealer.
MG state this is possible but I don't recall anyone ever doing it.
See:

Service Schedules and Digital Records

All MG vehicles require servicing regularly. Our dealers guarantee: Trained MG technicians, service records, roadside assistance extentions. Learn more today.

www.mg.co.uk

 

[fred12345]

I've bought my 'MG Trophy EV Long Range' in October 2022.

I'd like to check the service records.

Does anyone know how to access the 'MG Digital Records' service history?

Any MG service garage should be able to access the records and print them off for you. Mine certainly can. Have you tried MG customer services?

 

[MG5 Newbie]

Should work for any dealer.
MG state this is possible but I don't recall anyone ever doing it.
See:

Service Schedules and Digital Records

All MG vehicles require servicing regularly. Our dealers guarantee: Trained MG technicians, service records, roadside assistance extentions. Learn more today.

www.mg.co.uk

None of the links, which give a breakdown of the service for each model, work. Does anyone know where to get that information?

Must admit I'm a bit disappointed with MG. I used to own an Hyundai & the level of service information they provided was far superior to what MG do. I'll be going back to Hyundai if they don't improve.

 

[Alb]

Just checked and the links work for me.
Try a different browser.

 

[fred12345]

Just checked and the links work for me.
Try a different browser.

Yes working for me as well...

None of the links, which give a breakdown of the service for each model, work. Does anyone know where to get that information?

Must admit I'm a bit disappointed with MG. I used to own an Hyundai & the level of service information they provided was far superior to what MG do. I'll be going back to Hyundai if they don't improve.

Remember that it's your local service garage that you are dealing with, not MG. Garages are authorised by MG to service the car. My garage gives me detailed printout of service carried out and provides a short video of the work as well. See some of the posts on the forum with photos of service reports

If your local garage is not up to scratch, I would use another.

 

[MG5 Newbie]

Just checked and the links work for me.
Try a different browser.

Thanks, that worked. Although it is only a limited list of the work carried out (nothing about tyres, brakes, fluid levels, battery condition etc -I'm assuming they do check those things). What I've seen has not really changed my earlier comments about Hyundai.

 

[MG5 Newbie]

Yes working for me as well...



Remember that it's your local service garage that you are dealing with, not MG. Garages are authorised by MG to service the car. My garage gives me detailed printout of service carried out and provides a short video of the work as well. See some of the posts on the forum with photos of service reports

If your local garage is not up to scratch, I would use another.

It's an MG garage, surely they all give the same level of service? Also my original question was about the MG website (which I would expect to work with Chrome, but doesn't) not the garage.

 

[mg4mc]

I think they may use this service in the UK, you need a dealer login.

M

Post in thread 'MG4 X Power Vibe/Hum 65 to 75mph'

Sunday at 4:31 PM

It looks like MG UK use MotorDat rather than RMI

MOTORDAT

logon.motordat.com

https://mgdsr.co.uk/pdf/MOTORDAT%20DSR%20User%20Guide.pdf

• mg4mc