Charging door open by itself?

[GameZone]

Yesterday my wife drive to work and locked the car. When she returned to the car to drive home, she got a message that the charging door was open, and it was. The door was obviously locked when she parked the car, and she didn't open it herself. She doesn't even know how to charge the car.

Have anyone else experienced this? I think the charging door is covered by a two year warranty, which expires in December. If there is a issue, it's probably not the door itself, but the part the part door goes into, so I'm not sure if that part is 2 or 7 years.

 

[Tig170]

It wont be covered by warranty, it was probably just a bit of grit / debris, open and close it a few times, and see if it happens again in the future. To be honest if she "doesn't even know how to charge the car", then i suspect that the charge door was left fully open when it was last charged at home, she drove to work without realising the message, and only noticed it on the way back. The door closes but not fully latches due to the wind at around 29 mph.

 

[fnegroni]

Happened to me once in the first couple of months of ownership.
Hasn’t happened since. I recently started taking extra care when cleaning the charging port area and use a some PTFE spray to displace any water and leave a light lubricating film.

Also I only recently noticed there’s a hook on the inside of the flap where you can hang the two prong rubber cover for the CCS2 port.
Never noticed before. ??‍

 

[dsimpkins]

It wont be covered by warranty, it was probably just a bit of grit / debris, open and close it a few times, and see if it happens again in the future. To be honest if she "doesn't even know how to charge the car", then i suspect that the charge door was left fully open when it was last charged at home, she drove to work without realising the message, and only noticed it on the way back. The door closes but not fully latches due to the wind at around 29 mph.

You cannot drive the car with charge port open. It won't engage drive.

 

[Tig170]

You cannot drive the car with charge port open. It won't engage drive.

Mines an early model, as long as I have the seat belt on, I can engage drive (and move off) with the flap open, even the drivers door - I've just tried it to check

 

[NickHeynes]

You cannot drive the car with charge port open. It won't engage drive.

I can with mine

 

[JeanLeFlambeur]

So this happened to me yesterday.

Finished charging, removed cable and closed the charging door. Moved the car to a different parking spot and locked it. Charging door was closed at this time.

Later, when I unlocked the car the charging door just popped open with the unlock, as if it were being held by the car lock. I just pushed it closed as usual and it's hasn't repeated this since.