Knuttt
Established Member
Hi Everyone, long time lurker, first time posting.
So I went to our local dealer this morning for your pre-booked test drive of the new long range MG5. We'd arranged to have it for a couple of hours on our own so that we both could drive it and we could get it home to see if we can get bicycles in the back easily enough.
We arrived on time but he was dealing with another couple, no problem, we were allocated to another sales guy but of course he knew nothing about our previous discussions and deals etc.
So after giving him all our details over again, explaining what car we were interested in and what accessories we wanted, he took copies of our licenses and we went out to look at the car.
But this wasn't the demo car, this was the sales managers car and it was a bit of a pig sty inside, at least it was a long range version but no idea how he'd got it so messy considering it only arrived last week!
Then our sales guy get in the back and says off you go. I explained we wanted totryt he car on our own and would be back in an hour or so as agreed.
Sadly nobody had told him this either so he hadn't arranged the insurance for that and it turns out the car only had 20 mile range left on it too!
The actual car drove fine as we only live round the corner and we got the bikes in the back though it was a bit of a squeeze.
So went back to the showroom to discuss the details.
We're looking at a PCP deal and I told him what I wanted to pay per month as well as the accessories we wanted to add on, protection pack, spare wheel, locking wheel nuts etc. and a service contract - we'll be doing very low mileage.
He says not to worry about the accessories, they won't add much and comes back with a price £15 over my maximum amount! The re-worked it with a bigger deposit to only £5 one my limit. I asked again about the accessories and he said yes, that'll work out at only £10 extra a month, oh and the service costs will be between £12 -£15 a month!
I asked about the services cost and he said it would be £200'ish for the first year and then more the year after etc! I'm pretty sure I've seen £80'ish and £160'ish on MG website!
Oh and additionally, the accessories costs were all way over list price due to "fitting" costs, +£40 for the wheel nuts, +£100 for the protection pack. I gave up after that and said I'd fit them myself.
Overall not the best dealer experience but I have no options car wise if we want to go electric at this stage.
Haven't named and shamed just yet as expecting a call next week with finally offers etc.
Andy
So I went to our local dealer this morning for your pre-booked test drive of the new long range MG5. We'd arranged to have it for a couple of hours on our own so that we both could drive it and we could get it home to see if we can get bicycles in the back easily enough.
We arrived on time but he was dealing with another couple, no problem, we were allocated to another sales guy but of course he knew nothing about our previous discussions and deals etc.
So after giving him all our details over again, explaining what car we were interested in and what accessories we wanted, he took copies of our licenses and we went out to look at the car.
But this wasn't the demo car, this was the sales managers car and it was a bit of a pig sty inside, at least it was a long range version but no idea how he'd got it so messy considering it only arrived last week!
Then our sales guy get in the back and says off you go. I explained we wanted totryt he car on our own and would be back in an hour or so as agreed.
Sadly nobody had told him this either so he hadn't arranged the insurance for that and it turns out the car only had 20 mile range left on it too!
The actual car drove fine as we only live round the corner and we got the bikes in the back though it was a bit of a squeeze.
So went back to the showroom to discuss the details.
We're looking at a PCP deal and I told him what I wanted to pay per month as well as the accessories we wanted to add on, protection pack, spare wheel, locking wheel nuts etc. and a service contract - we'll be doing very low mileage.
He says not to worry about the accessories, they won't add much and comes back with a price £15 over my maximum amount! The re-worked it with a bigger deposit to only £5 one my limit. I asked again about the accessories and he said yes, that'll work out at only £10 extra a month, oh and the service costs will be between £12 -£15 a month!
I asked about the services cost and he said it would be £200'ish for the first year and then more the year after etc! I'm pretty sure I've seen £80'ish and £160'ish on MG website!
Oh and additionally, the accessories costs were all way over list price due to "fitting" costs, +£40 for the wheel nuts, +£100 for the protection pack. I gave up after that and said I'd fit them myself.
Overall not the best dealer experience but I have no options car wise if we want to go electric at this stage.
Haven't named and shamed just yet as expecting a call next week with finally offers etc.
Andy
