Booking at Richmond Group, Southampton very good. I didn’t need a loan car so they found a convenient day and time. Booked in when I dropped the car off by filling out a form with contact and vehicle details. I was contacted by text and a missed voicemail to tell me car has been services and is waiting to be cleaned. I was then left a voicemail and a text to say the car was ready. Collecting the car I was informed of the work carried out. I asked if the door mirrors had been sorted (squeaks reported on the booking in form), this was followed by a response of, “I’ll ask the techinician” he returned with ”he didn’t hear any squeaking, if it happens again please return the car and we will look at it”. I didn’t have time to mess about, so walked to the car unlocked it to the familiar sound of the squeaks ?. On the way home popped into Halfords and bought some WD40 for plastics stuff, couple of squirts on each housing and now no squeaks ? Now it feels a bit odd as the familiar noise is no longer ? On another note, nice paying the £15 per month for the service plan, the bill would have been £117.96. Only thing to report is tyre wear LHF 3.5mm, RHF 4.1mm, LHR 6.3mm & 6.4mm.