AndyNWuk
Established Member
Here is an interesting one.
In my past posts, most of you will know that I have been waiting for my Dealer - Perry's of Preston to sort out the BMS 2020 and HVB Fuse Updates as these should have been done during the Pre-delvery checks.
Evidently problems existed at Perrys in Preston not having the latest MG updates installed on their SIP's computer system, but good news is that this has now all been brought up to date this last week, so I can now get my ZS EV Updated at long last so you would think.
Yesterday, I had a long conversation with their head of After Sales guy who was very very helpful and explained that for some strange reason, my car bought at the end of September came with the Comfort 2 software already installed, BUT he says according to the VIN Number of my vehicle, my car isn't on the list for any updates to be done which I find very strange, as it certainly does not have the BMS 2020 update as no way can I charge the car while unlocked.
I sent him a link to Mikes video on You Tube, which clearly explains this operation and he agrees that my car must have "slipped through the net" somehow.
The problem they have, is that unless my cars VIN Number is on the list of cars requiring the update, they can't claim for the job from MG unless they get authorisation first.
Perrys have agreed to take my car in on Friday of next week for a full day to check through the software and double check that everything has been done using their now up to date SIP's system.
If they find anything that hasn't been done, they will argue the fact with MG Motors UK to get it sorted for me.
So hopefully after next Friday I should be a Happy Bunny at long last and will keep you posted.
From all this, it seems to me that dealers are not doing certain updates because VIN Codes for certain cars have not been included in the dealership update listing.
On another front, he also explained that the VIN Code DOES NOT contain the date of manufacture at all.
My VIN Code for example: SDPW7CB3FLZ132543 he explained was broken down as follows:
SDP = MG Motors
W = Type of Vehicle
7C =- Body Style
B3 = Exclusive
F = Electric
LZ = I think this was Factory of assembly
Other remaining numbers = Serial Number
Hope this helps
Andy
In my past posts, most of you will know that I have been waiting for my Dealer - Perry's of Preston to sort out the BMS 2020 and HVB Fuse Updates as these should have been done during the Pre-delvery checks.
Evidently problems existed at Perrys in Preston not having the latest MG updates installed on their SIP's computer system, but good news is that this has now all been brought up to date this last week, so I can now get my ZS EV Updated at long last so you would think.
Yesterday, I had a long conversation with their head of After Sales guy who was very very helpful and explained that for some strange reason, my car bought at the end of September came with the Comfort 2 software already installed, BUT he says according to the VIN Number of my vehicle, my car isn't on the list for any updates to be done which I find very strange, as it certainly does not have the BMS 2020 update as no way can I charge the car while unlocked.
I sent him a link to Mikes video on You Tube, which clearly explains this operation and he agrees that my car must have "slipped through the net" somehow.
The problem they have, is that unless my cars VIN Number is on the list of cars requiring the update, they can't claim for the job from MG unless they get authorisation first.
Perrys have agreed to take my car in on Friday of next week for a full day to check through the software and double check that everything has been done using their now up to date SIP's system.
If they find anything that hasn't been done, they will argue the fact with MG Motors UK to get it sorted for me.
So hopefully after next Friday I should be a Happy Bunny at long last and will keep you posted.
From all this, it seems to me that dealers are not doing certain updates because VIN Codes for certain cars have not been included in the dealership update listing.
On another front, he also explained that the VIN Code DOES NOT contain the date of manufacture at all.
My VIN Code for example: SDPW7CB3FLZ132543 he explained was broken down as follows:
SDP = MG Motors
W = Type of Vehicle
7C =- Body Style
B3 = Exclusive
F = Electric
LZ = I think this was Factory of assembly
Other remaining numbers = Serial Number
Hope this helps
Andy