HI all nice to meet you all .... Lincoln MG dealer for sale ??

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Val Marshal

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My local MG dealer charles warner got an enquiry board outside where pentagon used to be . When I looked on Eddisons/Banks long and co, it shows the whole site up for sale .. Looks like another MG dealer closing I have had many good years of service from them , they treat you like a friend not just a customer, all the staff are so nice and have always helped me out and sorted any problems I have had .
 
Having spoken to the service staff at Charles Warner this morning I can only confirm that this very, very sad story is correct. Warner's staff have been told the dealership is closing at the end of May this year. The company does own the whole building, including the part that Pentagon used to occupy, hence the sale that @Val Marshal reports.

As someone who has bought cars from Warner's since the 1990s and always received excellent service I can only echo the sentiments expressed by @Val Marshal and @Alb.

For those of us who live near Lincoln the search now begins for a new dealership which is able to offer the same level of service and accessibility that Warner's offered. Thankfully, my car is already booked in to Warner's for its second service in just over a week's time, but then ...

? ? ?
 
emmrecs said:
Having spoken to the service staff at Charles Warner this morning I can only confirm that this very, very sad story is correct. Warner's staff have been told the dealership is closing at the end of May this year. The company does own the whole building, including the part that Pentagon used to occupy, hence the sale that @Val Marshal reports.

As someone who has bought cars from Warner's since the 1990s and always received excellent service I can only echo the sentiments expressed by @Val Marshal and @Alb.

For those of us who live near Lincoln the search now begins for a new dealership which is able to offer the same level of service and accessibility that Warner's offered. Thankfully, my car is already booked in to Warner's for its second service in just over a week's time, but then ...

? ? ?
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Yes it is sad then, Keith on reception always goes the extra mile to help you. With my old car I had a cutting out problem I took it back to the suppling dealer who told me it was the Engine computer that had a fault and they wanted £800 to fix it, a friend recommended Warners, I got a phone call from them saying the mechanic Neil had found a wire breaking down and had repaired it and road tested it and had cured the problem, my bill was £75 inc vat . I will miss their good honest service and I hope Warners see them right when they lose their jobs.
 
Val Marshal said:
Keith on reception always goes the extra mile to help you
Click to expand...

Agree 100%! Also David on reception, all the sales staff and the service technicians, though they currently have only one of these, Neil. Not to mention the Accident Repair Centre, run by Thomas Warner.

I wonder whether this is another example of MGUK removing the franchise? I will endeavour to find out when I take my car for its service next week.
 
Alb said:
I hate to see the loss of any independent dealer as they tend to give much better service than the big chains.
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Agreed, before I moved to Norfolk I used the same independent Mazda dealer for 15 years and bought 4 new cars and had them serviced there. I took my MX5 to the local 'dealer' after moving and found them to be completely uninterested, and failed to do what I requested (this was EMG in Kings Lynn btw.), sadly the dealer I bought the MG from can now only service but cannot sell a new car. Hopefully they will still have the backup of MG UK when I get the car serviced.
 
Before selling our ZS I had it serviced and whilst waiting was speaking to the sales guy. He informed me that a lot of dealers are not bowing to MG terms.

They had to buy new office desks, £500 each.
A suitcase to show how it fits into the boot. £400.

This is why they are 'losing' the franchise
 
A E Wilcox & Sons in Wickwar, South Glos are chucking the franchise in due to the unrealistic targets and compliance. They are a small family business and already have Citroen, and have changed franchises a few times and will always survive due to a loyal customer base.
 
Well this is news to me! Trying to book second service with them today, phone rings to answerphone. For all the people saying how great the service there was… so great they failed to tell existing customers they’ll need to go elsewhere because we’re closing!
 
@PaulC82

I think I understand how you feel but, in slight defence of the staff at Charles Warner, they were as devastated as we previous customers (in my case, nearly 30 years) when told the business was closing. When I visited the dealership in April the workshop manager, whom I have known for that same period of time, was nearly in tears when admitting this was the last time we would meet.

As to whether the business owner(s) should have sent out notifications, that is a different matter! He/they decided to close and sell the premises.

However, are you aware there is a new dealership now open at Evans Halshaw, Grantham? My wife and I both have MG cars; hers is a 3 (not the "new" hybrid version) and mine a 5. We shall certainly be investigating using them in the future!

(As you will see from my profile, I also live (near) Sleaford!)
 
emmrecs said:
@PaulC82

I think I understand how you feel but, in slight defence of the staff at Charles Warner, they were as devastated as we previous customers (in my case, nearly 30 years) when told the business was closing. When I visited the dealership in April the workshop manager, whom I have known for that same period of time, was nearly in tears when admitting this was the last time we would meet.

As to whether the business owner(s) should have sent out notifications, that is a different matter! He/they decided to close and sell the premises.

However, are you aware there is a new dealership now open at Evans Halshaw, Grantham? My wife and I both have MG cars; hers is a 3 (not the "new" hybrid version) and mine a 5. We shall certainly be investigating using them in the future!

(As you will see from my profile, I also live (near) Sleaford!)
Click to expand...
Yes you make a fair point about the poor staff there, I imagine it was a shock to them as well as us.

First impressions of Evans Halshaw MG Grantham… not great. I booked mine in for its 2nd service for 5 days later and they called me the day before to say the parts won’t be there at the time selected. Had to book another time slot. Drop car off, the service is carried out, was informed the report would be emailed to me - still waiting a week later. Driving home, the HVAC is now making a ticking noise - I believe they change the pollen filter on this service, so I assume they’ve left something loose as it was silent before. Can’t investigate further as the car has gone off for accident repairs…
 
(A Lincoln local with a red MG4 :cool:)

Just about to book mine in for some warranty. Grimsby were good for me last time - I’m between Louth MG and Nottingham MG… Any thoughts ?
 
PaulC82 said:
Yes you make a fair point about the poor staff there, I imagine it was a shock to them as well as us.

First impressions of Evans Halshaw MG Grantham… not great. I booked mine in for its 2nd service for 5 days later and they called me the day before to say the parts won’t be there at the time selected. Had to book another time slot. Drop car off, the service is carried out, was informed the report would be emailed to me - still waiting a week later. Driving home, the HVAC is now making a ticking noise - I believe they change the pollen filter on this service, so I assume they’ve left something loose as it was silent before. Can’t investigate further as the car has gone off for accident repairs…
Click to expand...
when they removed the pollen filter , a leaf would have dropped into the fan blades, needs the pollen filter removing and fan clearing out
 
neil100 said:
when they removed the pollen filter , a leaf would have dropped into the fan blades, needs the pollen filter removing and fan clearing out
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This was indeed the case. 4 leaves on the fan blades. Were a right royal pain in the arse to remove through the small opening of the pollen filter! Noise has gone now though, so time well spent.
 
All, been to WH Brand in Whaplode Drove. Brilliant service and even better technician! As a software engineer myself, it was a blessing to find a guy who actually knew his stuff about how the software works on the cars! Highly rated.
 
Last edited:
FlyingDutchman said:
Neil is the tech who knows a lot about software updates.
Click to expand...

Interesting!

Do you happen to know his surname?

I ask because Warners employed an excellent technician, Neil Freeman, who carried out the Tesla software update on my MG5 and who has serviced my cars over several years. If he is the Neil who works at WH Brand then a trip to Whaplode Drove is most definitely needed.
 

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