How do I charge the car

[Deleted member 9909]

Is the zappi on a schedule? do you have the zappi app to check its status? Are there any lights on the zappi?

 

[Big Al]

Is the zappi tethered? Or are you using your own cable.
With the cable connected, car locked, Zappi in FAST, any messages on the Zappi screen?

 

[JonaJones]

Tethered no schedule set and on fast

 

[Big Al]

so no messages on the zappi screen?
If you get in the car with the keys, on the drivers display do you see a little red charging icon bottom left?

 

[MuzGB1970]

We have a Zappi at work that I charge with, I have to enter the unlock code before it will start charging. Is your Zappi code locked?

 

[JonaJones]

Zappi initially says charging the charge delayed. No charge delivered at all. Car says connected but not charging.

 

[JonaJones]

We have a Zappi at work that I charge with, I have to enter the unlock code before it will start charging. Is your Zappi code locked?

It has the option but it's not set up. Doesn't ask for pin either.

 

[Big Al]

Zappi initially says charging the charge delayed. No charge delivered at all. Car says connected but not charging.

This sounds like there's a schedule for charging set on the car.

"When a message of 'Charge Delayed' appears it means the Zappi is providing power for the EV to charge from, but the EV is not accepting the charge for whatever reason. Usually it means the EV has a timer set that is preventing a charge at that time."

Have you checked the charge settings on the car to see if there's a schedule set. Though this wouldn't explain why the granny charger worked.

 

[Deleted member 9909]

This sounds like there's a schedule for charging set on the car.

"When a message of 'Charge Delayed' appears it means the Zappi is providing power for the EV to charge from, but the EV is not accepting the charge for whatever reason. Usually it means the EV has a timer set that is preventing a charge at that time."

Have you checked the charge settings on the car to see if there's a schedule set. Though this wouldn't explain why the granny charger worked.

Could you confirm if you are back on the MG4 or your sisters Enyaq to avoid confusion. Granny was OK on MG4 so no schedule....

 

[JonaJones]

No schedule set on the car, just driven to my sisters house plugged onto her BP pulse charger and worked instantly, so it's clearly an issue with the zappi.

 

[Big Al]

Possibly, I'd leave in plugged in tonight and see what happens overnight.
Myengerie are really good at support, here's their link

Technical support ticket | myenergi UK

myenergi.com

Also contact your zappi installer, they should have checked it with a special connector that mimics a car.

Good luck

 

[Jomarkh]

Have you tried powering down the Zappi at the isolation switch for 10 minutes and reboot it.
In fast mode it should switch the power once plugged into the car.

 

[Ayoull]

Any powerline adapters in your house? As these can play havoc with some EV charger / car configurations due to interference.

 

[Robf]

No schedule set on the car, just driven to my sisters house plugged onto her BP pulse charger and worked instantly, so it's clearly an issue with the zappi.

Why havent you just phoned myenergi?

 

[JohnInFrance]

No schedule set on the car, just driven to my sisters house plugged onto her BP pulse charger and worked instantly, so it's clearly an issue with the zappi.

Why not contact Myenergi and ask them as they make it, surely that's the simplest answer? [email protected] or call on +44 (0)333-300-1303

 

[AndyM]

Is your Zappi set up with EV charging regulations? They are set so they won't charge during peak hours now by default. There is also a randomised delay to the start of charging to prevent spikes on the grid.

https://myenergi.com/wp-content/uploads/2022/06/Smart-Charging-Quick-Reference-for-Installers.pdf

 

[WonkoTheSaneUK]

Is there an "Immediate" charging button next to the scheduler on the MG, like there is on my Zoe?

 

[wandle MG4 trophy]

I’m tight and thought I’d bagged a bargain by purchasing a Tesla 32amp type 2 type 2 cable for £85 - now my pessimism makes me think it’s not going to work on an mg4…

Let us know if the Tesla cable works please. £85 is a bargain. But you need a Tesla owner to order it for you. Thanks

 

[pd2]

I have a zappi but no car yet!

Should be picking it up later today though, so i'll plug it in tonight when i eventually get home to see what happens.

Will report back tomorrow.

 

[pd2]

Plugged in the zappi, pressed buttons to put it onto fast mode then the + button to start charging and away it went.