Infotainment Problem

[Mkycdf]

Hi Mark I hope you don't mind be getting in on this.
Open your Glove box there are two big knobs in there turn both and remove then remove the glove box.
Looking inside theres the broadcast unit, itll have a mini usb plug and one other plug. carefully pull them both out. wait 5 mins plug them in and try your infotainment unit. it should be ok.

How can I fix this issue on the HS petrol please??