iSmart App Issue

[KBZR]

Hi
Got an issue with iSmart and wondering if anyone else has had this.

Car went into dealer to have the SC0077 update and a couple of other module updates, whilst doing the updates there was an issue and the telematic module needed replacing, so two weeks driving with no eCall working. Car went back in on Thursday and they have replaced the module and updated to R38 infotainment.

I Smart app binds with car but will not update battery charge or allow any interaction with the car remotely. I have tried binding/unbinding, deleting account, reinstalling but nothing works and data in app is as it was when I dropped the car off initially for update on 20/2.

Dealer says everything is ok, anybody have any ideas?

Thanks

 

[Funks]

I have a similar issue too
See my posts here
My car is in for its first service next month and MG Europe are suggesting that my problem is with the TBOX, (telematic module?)

I'll wait and see what happens then.

 

[siteguru]

Maybe the TBOX hasn't been properly coded to the car / updated on MG's systems vs your car's VIN?