jamesie
Established Member
Probably something in the purchase contract documentation.
The brochures states the below...a full 7 year warranty....Thanks for your questions and feedback.
Just as with the ZS EV roof rails issue, I would suggest you think about talking to people - dealers, MG, Miles etc. asking for clarification in the promotional media hoping for a reasonable outcome before pouring a can of petrol over yourself in the MG Longbridge carpark and lighting a match.
I guess the challenge is wether you feel that MG in their marketing and how the 7 Year warranty is worded and used is clear enough up front and is not used as a marketing and sales ploy in a misleading way. There are a lot of people who interpret a 7 Year warranty on a car as just that. Yes they should read the small print - but manufacturers also need to be up front. Most people I feel will accept wear and tear exclusions - to a degree. Personally, I would like to see the warranty message be more in line with other manufacturers - something like ‘3 Year limited warranty with 7 Years and 80,000 miles cover on motor and battery’ For example.Ref Warranty.
I understand your frustration, but in my experience the warranty on most cars do not include 'wear and tear' items. I am very sceptical of manufacturer warranty as usually there is some obscure caveat in their terms and conditions. In some ways it is good that MG have clearly specified what warranty they offer on items eg, clutch, brakes etc.
The warranty details attached in Cocico,s post is included in MG Terms and Conditions of sale.
N.B. I have no connection with MG Motors, but was reviewing the T & C's on MG's website a couple of days ago as I am interested in buying one of their EV's.
I fully accept wear and tear, but electrical item like the infotainment system I would definitely expect it to be covered; not only for three years!!I guess the challenge is wether you feel that MG in their marketing and how the 7 Year warranty is worded and used is clear enough up front and is not used as a marketing and sales ploy in a misleading way. There are a lot of people who interpret a 7 Year warranty on a car as just that. Yes they should read the small print - but manufacturers also need to be up front. Most people I feel will accept wear and tear exclusions - to a degree. Personally, I would like to see the warranty message be more in line with other manufacturers - something like ‘3 Year limited warranty with 7 Years and 80,000 miles cover on motor and battery’ For example.