wattmatters
Established Member
- Joined
- Sep 29, 2023
- Messages
- 679
- Reaction score
- 704
- Points
- 214
- Location
- Bellingen, NSW Australia
- Driving
- MG4 Trophy LR
For most of our driving it is great. Local town or our nearest regional centres. And my charging is all from home solar PV (diverted 26 kWh of solar into the car today). Took SOC from 29% to 71%. Before leaving on our trip I charged it to 100% SOC with our solar PV.
But once I go past ~160km then I'm going to need to rely on the charger network to get home. So I can possibly do a return trip as far north as Maclean, as far south as Port Macquarie and as far west as Armidale without a charge, provided I start with 100% and be conscious about consumption. Armidale would be tricky as it's hilly driving.
I booked a hotel in Sydney for us which advertised destination charging, indeed it's a filter option when searching. That was misleading to say the least. I think the booking site must just ask them if their parking area has a power point somewhere in the vicinity and they then tick the box "destination charging available".
I will persist, I'm committed now, and hope that the network does in fact improve.
BTW - I got a response to my email to Chargefox about the Karuah charge stop (no working screens, issues getting charge started, no toilets):
IOW, "it's not us, even though we asked for your feedback anyway".
A lack of accountability.
What does concern me about the regulations for service standards is whether it will just result in stations shutting down, or far fewer actually being built.
But once I go past ~160km then I'm going to need to rely on the charger network to get home. So I can possibly do a return trip as far north as Maclean, as far south as Port Macquarie and as far west as Armidale without a charge, provided I start with 100% and be conscious about consumption. Armidale would be tricky as it's hilly driving.
I booked a hotel in Sydney for us which advertised destination charging, indeed it's a filter option when searching. That was misleading to say the least. I think the booking site must just ask them if their parking area has a power point somewhere in the vicinity and they then tick the box "destination charging available".
I will persist, I'm committed now, and hope that the network does in fact improve.
BTW - I got a response to my email to Chargefox about the Karuah charge stop (no working screens, issues getting charge started, no toilets):
Hi ****,
Thanks for getting in touch.
We are sorry to hear about the poor experience.
The chargers on our network are owned by site hosts - councils and businesses like shopping centres, restaurants and service centres. We provide software platform for charge station owners to manage their chargers and for drivers to be able to find and use them. The site hosts decides on the make and model of charger, location and price. As for the facility at this site, we have passed on your feedback to NRMA.
The charge station owner is aware of issue with the screen on the charger. They are currently waiting on the replacement to be delivered. We will continue to follow up with the owner for updates. Any further update will be posted in the app.
Best regards,
The Chargefox Team
IOW, "it's not us, even though we asked for your feedback anyway".
A lack of accountability.
What does concern me about the regulations for service standards is whether it will just result in stations shutting down, or far fewer actually being built.