MG4 not charging

[Bam Bam]

Backing up to the original question, another novice here. What am I doing wrong? I plug the cable into the Podpoint after locating the station on my Podpoint app. I plug it into the car. I confirm I want to charge and it begins charging. ( why do my parking lights and tail lights stay on even after I’ve locked the car?) and away it goes. When I walk away maybe after 30 mins or maybe 5% charging increase, it just stops. Very annoying and time consuming esp when it’s a public charger about a ten minute walk away. ( I don’t have the option of a home charger. The green light on the Podpoint is on but somehow it just stops randomly. Any help from a very cold frustrated novice.

Another thought with the Podpoints near us is that you plug it in, it starts charging. THEN you go on the app and claim the charge. Otherwise it stops after 15 minutes.

Perhaps it works differently on the free ones to paid ones, though.

 

[Gomev]

Backing up to the original question, another novice here. What am I doing wrong? I plug the cable into the Podpoint after locating the station on my Podpoint app. I plug it into the car. I confirm I want to charge and it begins charging. ( why do my parking lights and tail lights stay on even after I’ve locked the car?) and away it goes. When I walk away maybe after 30 mins or maybe 5% charging increase, it just stops. Very annoying and time consuming esp when it’s a public charger about a ten minute walk away. I don’t have the option of a home charger. The green light on the Podpoint is on but somehow it just stops randomly. Any help from a very cold frustrated novice.

How do you know it's stopped, i.e what is telling you it has stopped ? Sorry for the silly question the answer is probably simple but not obvious from the question.
The green light on the Podpoint indicates that it thinks it's charging. 5% charge in 30 minutes is about right on a 7kW charger.
What does the app say ? what does the car say ?
Just trying to use a process of elimination as well as the previously mentioned are charge limits set etc.