Not been a great week..

[Bam Bam]

So as it stands this will be my first and last - why wouldn't I try other brands when there is increasing choice out there?

BYD?

 

[tsedge]

By trying other brands you may well be jumping out of the frying pan into the fire and paying more for the privilege, better the devil you know and all that. ?

Yes, the grass is always greener until you get there. You may well be right but a change is as good as a rest, as they say.

BYD?

Not with the current line up, but they are a possibility. Renault are interesting me. It will be 2025 or 2026 before I change.

 

[Blindin]

I'm sorry to hear that and I share your frustration. Both the vent and screen issues I have are intermittent. The vents seem to work correctly for a week then just stop blowing air for 2-3 weeks.

My new screen issue seems to be a little more permanent but sometimes it does come back to life!

These cars have a mind of their own sometimes.

It's very frustrating isn't it.
Hopefully they will sort the screen out quick enough, I'd expect the vents to take longer being a bit more intermittent and not being able to trace the issue. I wonder if it is linked with the screen in any way.

For what it's worth, I joined a BYD facebook group here in Australia as I actually wanted the BYD Seal. With the issues I've been getting, I was just about to trade the X-P in. Anyway, long story short, I see the same type of issues with BYD, but much worse service support. I really wanted a seal, but seeing the posts each day about BYD make me think they are even worse than MG. Having said that, they all seem to love their cars, but not sure they'd be buying another.

 

[decrep]

I was going to suggest that, join the group before buying.
My closest dealer is about 50km away, but only small and understaffed. When the next service come up I'll be tempted to go to the main dealer in Perth, about 100km away. That could be a pain though if they don't give you a loan vehicle.

 

[Blindin]

I was going to suggest that, join the group before buying.
My closest dealer is about 50km away, but only small and understaffed. When the next service come up I'll be tempted to go to the main dealer in Perth, about 100km away. That could be a pain though if they don't give you a loan vehicle.

Is there not a dealer in Rockingham? I thought John Hughes was there. From stories I hear, John Hughes is supposedly a good dealer in general. The Perth options are on Leach Hwy Myaree, Midland and Nedlands. I bought from Nedlands and it hasn't been a pleasant experience, although I did get a fair trade in value.

 

[decrep]

yep the Rockingham one is about 50Km away, and very understaffed

I've been told the main branch is good, but out of your 3 I don't know which that is.
From the website, looks like it may be Welshpool.

 

[Blindin]

yep the Rockingham one is about 50Km away, and very understaffed

I've been told the main branch is good, but out of your 3 I don't know which that is.
From the website, looks like it may be Welshpool.

There isn't a MG dealer in Welshpool, but John Hughes has his main service centre there. I think the issue is more so that the normal mechanics don't know these cars. I mentioned it somewhere else, that if something has broken or worn out, it can be found and fixed / replaced. But with all the issues that happen, most is due to software, which can only be updated with a fix from MG themselves; who don't really seem like they are interested in coming up with fixes. It seems the other issues are with the design of the car, and no dealer is going to start changing how the car is put together. If the issues arise from a bad design then it'll be up to MG to come up with a fix to then advise the dealers.

 

[decrep]

My next service won't be for another 18months. so I'll start worrying abut closer to the time.

 

[craigupnorth]

Im coming up on a month since my eps failed, its been at the dealers ever since. Im sure you’ll be fine ….

 

[T1 Terry]

Maybe the people on the open inverter forum will step up to the plate and make a decent operating system to replace the poorly written operating system that is out there at the moment.
If you are thinking of an alternate EV, best check which companies are actually owned by those that will survive the battle that will be 24/25 manufacture yrs for EV's .... only a fraction of them will still be around by 2030 https://edition.cnn.com/2024/04/24/...stry-competition-analysis-intl-hnk/index.html

With only a 5% margin in sales these days, proper programmers aren't going to be part of any new model roll out design team, let's hope Artificial Intelligence gets into the scene and can sort through the issues, human intelligence doesn't seem to be up to the task .....
I guess once A I gets into the act, there will be one common operating system and only the shape and fancy features will separate one brand from another .... the world EV platform ....... Will we look back on these yrs with fond memories, the classic ICE vehicles are looked back on as a great era, but they were buckets of cr*p while they were actually the current model, in Australia, anything that was "3 on the tree" was sure to bail you up at the worst possible time and if the engine made it to 100,000 mile, you told everyone who would listen, but the gearbox, diff, clutch and the very basic electrics had major repairs well before then ......

T1 Terry

 

[DaevM]

MG make cheap good driving electric cars with decent looks and performance and that are generally well equipped and reasonably well built.

But they do not yet do software well nor do they communicate well and service levels are still poor as their dealers are too small, untrained and not treated well by the parent company.

There's a window of time for them to fix this before they get a bad reputation (with EVs).

I've been watching to see if the software, communications or support issues will change. In the 18 months I've had my MG EV I haven't seen any progress.

So as it stands this will be my first and last - why wouldn't I try other brands when there is increasing choice out there?

I love the car but it needs the garage again with broken footrest, AEB malfunctions, knocking from the hatch latch and the eSOS phone failing again (after previously being fixed). I am getting fed up with it.

There's still time for MG to persuade me, but it is running out.

I had a kia soul 30kWh 2018
Did 48k miles in it over 4 years ( 12 months old when i bought it). Not a single issue in my 4 years of ownership. I bought 1 set of tyres and 1 set of windscreen wipers - and that's all. Dealers always very attentive and helpful.
Didn't realise just how good I'd had it until I traded it in for the MG and heard the nightmare stories on here.
Mine is performing virtually faultlessly and I'm really pleased with it but dreading anything going wrong with it.

Kia and Hyundai stated aim is to outdo the Germans ( Audi, BMW and Merc.) My experience seemed to confirm they are walking the talk. Not even a single squeak after 5 years!!

I highly recommend Kia or Hyundai ??

 

[OriginalBigAl]

I had a kia soul 30kwh 2018
Did 48k in it over 4 years ( 12 months old when i bought it). Not a single issue in my 4 years of ownership. I bought 1 set of tyres and 1 set of windscreen wipers - and that's all. Dealers always very attentive and helpful.
Didn't realise just how good I'd had it until I traded it in for the MG and heard the nightmare stories on here.
Mine is performing virtually faultlessly and I'm really pleased with it but dreading anything going wrong with it.

Kia and Hyundai stated aim is to outdo the Germans ( Audi, BMW and Merc.) My experience seemed to confirm they are walking the talk. Not even a single squeak after 5 years!!

I highly recommend Kia or Hyundai ??

There is one sentence in there which is the one which gives us all sleepless nights.

 

[decrep]

I refused to buy another Hyundai, after our i20 experience. The reported fuel consumption was typically 20% less than actual, ie saying 6 instead of 7 l/100km. Took me a while and an extensive log book of fill ups and ODO readings to convince the dealer there was a real problem, previously they were always fobbing me off. The explanation they gave was that because it was fuel injection, the computer didn't have an accurate idea of fuel used, despite the computer controlling the amount of fuel flow.
The interesting thing was, the consumption reported, agreed with the claimed economy.
I saw this as premeditated fraud, but couldn't get any body to take the case up.

 

[salty]

I refused to buy another Hyundai, after our i20 experience. The reported fuel consumption was typically 20% less than actual, ie saying 6 instead of 7 l/100km. Took me a while and an extensive log book of fill ups and ODO readings to convince the dealer there was a real problem, previously they were always fobbing me off. The explanation they gave was that because it was fuel injection, the computer didn't have an accurate idea of fuel used, despite the computer controlling the amount of fuel flow.
The interesting thing was, the consumption reported, agreed with the claimed economy.
I saw this as premeditated fraud, but couldn't get any body to take the case up.

Funnily enough I've read in a few motoring Mags/Articles that general rule of thumb is to knock 20% of any manufacturers fuel consumption claims. And you know what that's not far off. Not saying it's right but there you go. Don't forget to get those consumption figures they are doing it in perfect optimum conditions. It's not like that in the real world. ??

 

[decrep]

I can accept that, but I still expect the consumption read out to tell you what's actually happening. Not be adjusted to match what's claimed.

 

[DaevM]

There is one sentence in there which is the one which gives us all sleepless nights.

"Not even a single squeak after 5 years" ? ?

I refused to buy another Hyundai, after our i20 experience. The reported fuel consumption was typically 20% less than actual, ie saying 6 instead of 7 l/100km. Took me a while and an extensive log book of fill ups and ODO readings to convince the dealer there was a real problem, previously they were always fobbing me off. The explanation they gave was that because it was fuel injection, the computer didn't have an accurate idea of fuel used, despite the computer controlling the amount of fuel flow.
The interesting thing was, the consumption reported, agreed with the claimed economy.
I saw this as premeditated fraud, but couldn't get any body to take the case up.

Fair enough. I only included them as they are now the parent company of Kia and assumed the same approach.
I can highly commend the 2018 Kia Soul 30kwh ( in blue). Reg WK68 PZ(x). Awesome quality and reliability.
No idea about Hyundai.

 

[decrep]

We bought the i20 because we loved the i30, thinking the i20 would give us the same experience. Probably just a bad model, that they tried to cover up with a dodgy consumption meter. It's more than likely that subsequent models are OK, but I haven't forgiven them for ripping me off.

 

[DannySB1]

Wanted to post a quick (positive) update on where I am with this for those interested.

Car went in for the service yesterday, took roughly 3 hours before I got the call to pick it up.

The guy I saw confirmed that my infotainment screen needs replacing, this has been ordered and will be fitted FOC by end of next week.

The air conditioning issue I had has now been completely fixed from what I can tell. Early days yet but seems to be working perfectly (Just as the hot weather has subsided...typical!).

And I only had the pay the service charge, diagnostic was free under warranty, so good news all around. Hopefully by the end of the bank holiday I'll have a fully functioning MG4 again!

 

[AlexC]

Been singing the MG4s praises since I got the car earlier this year, despite a very strange air ventilation issue I've had very little to complain about with both car and MG in general..

..Until this week.

Tuesday evening I got in the car and to my surprise the main infotainment screen just refused to start up...odd. Okay, no problem, I soft reset it and it turned on and continued my journey without issue.
Wednesday morning - same thing happens, the screen stays black until I reset the system again. Wednesday afternoon the screen comes on as normal - phew - I thought.
Thursday morning to now - screen has remained black on start up every single time, and every time I've had to reset the system to get it going (With one time the screen flashing on and off).

You may have seen my other posts in various threads about how my car was booked in for the recall software update on Friday - great I thought, I can get everything up to date and explain the the vent issue and now the screen issue. Guy I spoke to (assuming it was a manager of some sort) at my local dealer felt very condescending towards the issues I had. Anyway, dropped the car off and expected it to be updated.

Friday afternoon I get a call to say it's ready, I get to the dealer only to be told by the same manager that the screen does not come to life so the update couldn't be done. Now I'm sorry if this seems a bit much to ask - but surely if I know how to reset the system to bring the screen back to life the ACTUAL MG STAFF should know too? Beyond angry about this.

Anyway, to where I am now, car is booked in for a service in a couple of weeks time where hopefully I can get these issues resolved once and for all AND get the long awaited software updates at my cost probably.

Apologies for the text heavy post - needed to "vent" a bit.

Fair comment exactly. Any issue should be fixed under warranty and that includes s/w update fixed.
What dealer was this BTW?
I had poor comms / service from Baylis where I bought my Xpower.
My local dealer in Bognor has been good.

 

[DannySB1]

Fair comment exactly. Any issue should be fixed under warranty and that includes s/w update fixed.
What dealer was this BTW?
I had poor comms / service from Baylis where I bought my Xpower.
My local dealer in Bognor has been good.

Glyn Hopkins in MK.

Definitely wasn't impressed first time around as per my original post, but willing to give them a bit of credit for getting the car turned around and sorted relatively quickly.