Octopus IGO

[Willie]

Recently when charging my ZS mk1 via the Zappi and using the intelligent go programme / schedule, I get a message on my Iphone stating unable to control the charge. On checking the car battery in the morning I find the battery has been charged, but it looks like it has been charged to 100%. Any advice would be helpful.

 

[Ian C]

Recently when charging my ZS mk1 via the Zappi and using the intelligent go programme / schedule, I get a message on my Iphone stating unable to control the charge. On checking the car battery in the morning I find the battery has been charged, but it looks like it has been charged to 100%. Any advice would be helpful.

You can set the max charge in the car which is supposed to stop charging when that level has been reached. I have mine set to 80%. I have Octopus IGO & an OHME Epod

 

[Jomarkh]

Recently when charging my ZS mk1 via the Zappi and using the intelligent go programme / schedule, I get a message on my Iphone stating unable to control the charge. On checking the car battery in the morning I find the battery has been charged, but it looks like it has been charged to 100%. Any advice would be helpful.

Have you got a screen shot of your IOG settings? Remember to change the charge to ADD % before you plug in and set your departure time.

 

[Willie]

Have you got a screen shot of your IOG settings? Remember to change the charge to ADD % before you plug in and set your departure time.

Thanks for that Jomarkh, Yes I've done all that, it used to work without a hitch until recently, it doesn't do it all the time. I was just wondering if anyone else has experienced this and what they did about it.

 

[mg4mc]

The message sounds like Octopus could not talk to your charger for some reason. Was its network connection ok during that time?

 

[Willie]

The message sounds like Octopus could not talk to your charger for some reason. Was its network connection ok during that time?

I'm not sure, the first I know about it is when I check the messages on my iphone when I rise in the morning

 

[Willie]

I received a message in my mailbox yesterday from Octopus stating that owing to a glitch in their software (which their technicians are currently working on) I have to delete my Zappi from IGO and then reinstate it. I carried out their online instructions and reinstated my Zappi, let's hope that's solved the problem.

 

[Willie]

Charged the car this morning with no problems