Reduction Box Oil

[Fluffykins]

I did ask MG UK about the oil. The reply I got was so utterly and breathtakingly naieve it deserved a thread all of its own.

Read all abaht it:

Utterly unbelievable customer support! Anyone from MG like to comment?

I know the education system is supposed to be dumbed down but this is surely taking the biscuit. There has been discussion elsewhere on this board about the reduction gearbox oil being specified as Shell SL2808, and no one knowing anything about it. See Reduction Box Oil I thought I'd see what...

www.mgevs.com

 

[Prof1967]

Personally I have no issue with anyone wanting to do routine maintenance on their own vehicle. Only concern is if anything goes wrong after you have done your own oil change would MG honour any warranty you may have on the box?

 

[weedavemac]

Personally I have no issue with anyone wanting to do routine maintenance on their own vehicle. Only concern is if anything goes wrong after you have done your own oil change would MG honour any warranty you may have on the box?

I would hope to get MG to do it.

 

[EVsince2016]

Go to Cleeverly Motors, they will know!

 

[Alb]

I would hope to get MG to do it.

This is the ultimate challenge when they lack the correct oil and probably the knowledge to do the job correctly

 

[Prof1967]

As you are high mileage it would be worth asking if it is something they will do but I wouldn't be surprised if they said no as it's not a serviceable item.

On traditional transmissions it's a simple job to do but I don't know how easy it is on a EV reduction box. Has anyone actually looked to see how easy it is to access drain/filler plugs etc?

 

[EVsince2016]

As you are high mileage it would be worth asking if it is something they will do but I wouldn't be surprised if they said no as it's not a serviceable item.

On traditional transmissions it's a simple job to do but I don't know how easy it is on a EV reduction box. Has anyone actually looked to see how easy it is to access drain/filler plugs etc?

Cleevely do it on LEAFs even though its not on the service list.

The gunk they get out & bits of metal show why.

There was a video on it recently

 

[busa]

I know a little bird that works for shell in around about way..... they say that SL2808, is a bulk oil I.E. truck load/ big vat delivered to China, kinda makes sense, will try to get some more info if possible.

 

[Fluffykins]

I know a little bird that works for shell in around about way..... they say that SL2808, is a bulk oil I.E. truck load/ big vat delivered to China, kinda makes sense, will try to get some more info if possible.

Cool. The best I can offer is a follow-up from Shell Holland, who say

This product, nor a replacement is directly available in the UK.
Best to go to an MG dealer and ask for the official product

Did you see the reply from MG UK?

Dear xxxxxxx

Thank you for getting in touch with MG motor!

With regards to your query, the MG5 EV model is fully electric, and it does not require any type of oil. (my bold)

Would it be possible to clarify your enquiry in order for us to provide the correct information?

Look forward to hearing from you.

Kind regards,

MG Call Centre Team

 

[busa]

I know a little bird that works for shell in around about way..... they say that SL2808, is a bulk oil I.E. truck load/ big vat delivered to China, kinda makes sense, will try to get some more info if possible.

Looks like a correction from myself, the oil is made in China? I know it does not help those who want the right to repair.
As I get updates from the the little bird I'll let you all know

Another spanner, why does the MG5 use Sl2808 and the MG ZS use Castrol BOT 351 LV.
Both EV?
The HS uses Castrol BOT 351 LV

 

[johnb80]

Here you go.........

Shell SL 2808

 

[Kithmo]

FWIW, we had SWMBO's MG5 in for its 4th service (4 years) and they changed the transmission oil.
It's done less than 7k miles, should be good for another 4 years.