M44LCY
Established Member
- Joined
- Mar 18, 2024
- Messages
- 105
- Reaction score
- 132
- Points
- 38
- Age
- 69
- Location
- Fife, Scotland
- Driving
- MG5 Trophy LR
I've just been looking at the MG web pages relating to the warranty we get. It made me wish I'd seen it before buying my car - I'd probably have gone ahead, but I'd have been aware of the warranty's limitations.
"In the unlikely event that something does go wrong with your MG, you have complete peace of mind with your warranty."
That's true, but it looks like complete peace of mind is only available for one year. After that, with the exception of the traction battery, it seems only to cover a "part which fails during the warranty period, as a result of a manufacturing or material defect".
My concern is that it's MG or the dealer who decides whether a fault is attributable to a defect, or is fair wear & tear.
This comes into play with the condition which states "Any exploratory dismantling charges will only be reimbursed as part of valid claims. It is the responsibility of the warranty holder to authorise and to pay for the charges if it is proved that the failure is not the responsibility of MG.”
In other words, you have to be prepared to pay the dealer if they decide the part wasn't already faulty when the car was new. But who is going to make that judgement when a part has been on the car for, say, five years? And doesn't that put a heck of a lot of the risk onto the car owner? "Certainly sir - we'll investigate that knock from your suspension. The cost to check it will be our minimum charge of (say) £100.” IMHO the further you get into the seven years, the less the warranty is worth the paper it's written on (or rather, the web page on which it's displayed).
Or am I just paranoid, and in practice the warranty is as good as I had thought?
"In the unlikely event that something does go wrong with your MG, you have complete peace of mind with your warranty."
That's true, but it looks like complete peace of mind is only available for one year. After that, with the exception of the traction battery, it seems only to cover a "part which fails during the warranty period, as a result of a manufacturing or material defect".
My concern is that it's MG or the dealer who decides whether a fault is attributable to a defect, or is fair wear & tear.
This comes into play with the condition which states "Any exploratory dismantling charges will only be reimbursed as part of valid claims. It is the responsibility of the warranty holder to authorise and to pay for the charges if it is proved that the failure is not the responsibility of MG.”
In other words, you have to be prepared to pay the dealer if they decide the part wasn't already faulty when the car was new. But who is going to make that judgement when a part has been on the car for, say, five years? And doesn't that put a heck of a lot of the risk onto the car owner? "Certainly sir - we'll investigate that knock from your suspension. The cost to check it will be our minimum charge of (say) £100.” IMHO the further you get into the seven years, the less the warranty is worth the paper it's written on (or rather, the web page on which it's displayed).
Or am I just paranoid, and in practice the warranty is as good as I had thought?
