Hi thank you for your input. I totally agree with you that there would be some sign before the knuckle joint would fail. I heard no knocking or play in the steering wheel. Which is even more worrying. I am trying to collate a list of failures plus columns that have been replaced.
I am in the process of getting legal and independent technical advice regarding this problem. MG-UK are in denial of this problem. I have been in contact with head of after sales regarding the issue. He totally denies there is an issue. His answer was these things happen and they will replace the faulty component. I asked him to pass my concerns and photos I had supplied him to the technical department to see what there view would be. He refused to do that as in his opinion there was no problem. I will keep the forum updated.
Joe
I find it both worrying and disconcerting that he dismisses the problem so flippantly to be totally honest.
I think you are totally correct in your approach with regards to compiling any evidence of other cases and seeking legal advice.
I just wonder if his attitude would have been some what different, had he had the same experience while travelling with HIS family in a car affected by this issue.
Because let’s be 100% crystal clear here, there IS a known problem about this issue.
This has been confirmed by them, when they started replacing steering columns in other owners cars.
No manufacture will commence replacing vital steering components on a car, that is almost new and has covered very little mileage, unless they are convinced that something is definitely a genuine issue.
Cars that have been submitted by the owners, back to the dealers to investigate a steering knock etc have then been checked, there findings will been submitted back to the manufacture for forward guidance.
In return the dealer would likely have been given authorisation to replace any items that the manufacture has suggested.
The days of the dealer firing the parts cannon at any car under warranty, without prior authorisation is long gone !.
My guess is, that MG will be batch checking on UJ joint components supplied to them.
At the moment there maybe limited numbers of complete failures of this component.
But that is still one too many in my mind.
You can’t get anymore serious than complete steering failure really !.
How many people have experienced this on any OTHER car that is almost new ?.
You will struggle to find any !.