Jbrockb
Novice Member
Hi, I have a 2021 MG ZS EV that I have had since new and have now covered 50k miles. Overall I have had very little issues with the car until now.
I plugged into my 7kw home charger and although charger recognised car and went into charging mode the car remained on connected but not charging. The logs for my home charger show no errors and this was confirmed by engineer.
I have checked by plugging into a neighbours charger and also at the street chargers but same issue. But when I use a rapid DC charger the car is taking charge.
Any ideas on where to start to find a resolution as the earliest date the dealer can give me to look at under warranty is 10th October!!
I plugged into my 7kw home charger and although charger recognised car and went into charging mode the car remained on connected but not charging. The logs for my home charger show no errors and this was confirmed by engineer.
I have checked by plugging into a neighbours charger and also at the street chargers but same issue. But when I use a rapid DC charger the car is taking charge.
Any ideas on where to start to find a resolution as the earliest date the dealer can give me to look at under warranty is 10th October!!