Xpower Stage 2 fix

[case dismissed]

My Xpower is having the stage 2 fix detailed in the recent leaked document on xpower vibrations. It took me nearly 6 months to get the dealer to accept the problem, also has random steering episodes which also gained many denials until recently ( still no fix), many questions on this , is this the only car to be having the stage 2 fix ( front cross member/4 motor mounts/ rear subframe) this fix is designed to change angle of the driveshafts which are the excitation source / cause of vibration throughout the car.
Also the document states MG have known about this since October 23, probably before yet MG and the dealers continue to sell xpowers knowing there defective, the document was directed to MGuk and it's dealer network.
I am documenting all my experiences on case dismissed (you tube) and helping people get there cars fixed and get compensated where possible as I tackle many civil cases.
Regards Neil

 

[Bricktop X PWR]

Hi Neil
You're the first person I've heard of getting the latest fix.
Please keep us updated with how long they have your car and more importantly if it cures the problem.
Heading over to YouTube. ?

 

[case dismissed]

Hi Neil
You're the first person I've heard of getting the latest fix.
Please keep us updated with how long they have your car and more importantly if it cures the problem.
Heading over to YouTube. ?

Thank you there is one other I know of being done , they are really dragging heels though , upset they were found out. Been 1 month so far with no work started.

 

[tsedge]

Thank you there is one other I know of being done , they are really dragging heels though , upset they were found out. Been 1 month so far with no work started.

That's not surprising given the advice they have been given to hold it back for only the most demanding customers.

 

[case dismissed]

I believe this fix is to adjust the angle of the driveshafts, do you think there would be a visible difference in ride height, if so you may be able to tell if a new one from factory has had the modification

 

[Nicolas007]

Is solution number 2 really effective?

 

[nostraduckus]

I believe this fix is to adjust the angle of the driveshafts

I wonder if this is why the higher tyre pressure helps with a lot of (but not all) owners experiencing vibes, because it depends on how much the drive shaft angle is out

 

[case dismissed]

Is solution number 2 really effective?

We don't know now as cancelled by MGUK

 

[Bricktop X PWR]

We don't know now as cancelled by MGUK

What?

The suspension mounting 'fix' is now not being applied?

 

[nostraduckus]

What?

The suspension mounting 'fix' is now not being applied?

Correct, see this post here

VIBRATION ISSUE - hot off the press!

So no recall / fix for everyone ?. We need to complain very severely to even stand a chance ??. I find this quite shocking that MG knows there is a problem but restricts advertising it and fixing it unless customers become really "demanding". This is unacceptable behaviour.

www.mgevs.com

 

[case dismissed]

Correct, see this post here

VIBRATION ISSUE - hot off the press!

So no recall / fix for everyone ?. We need to complain very severely to even stand a chance ??. I find this quite shocking that MG knows there is a problem but restricts advertising it and fixing it unless customers become really "demanding". This is unacceptable behaviour.

www.mgevs.com

They have just pulled it MG instruction. Parts were at dealership but never started.
None of this has been related back to me , Stoneacre or MG not been in touch, I learnt this from other owners in vibration complaints

 

[case dismissed]

Is solution number 2 really effective?

Now not going ahead MG instruction

 

[case dismissed]

I made a video about today's events and MG announcement, including some service manager recordings

 

[siteguru]

Was the service manager aware you were recording and consented to you publishing it?

 

[tsedge]

Was the service manager aware you were recording and consented to you publishing it?

There could be a claim of overwhelming public interest or for journalistic purposes. But yes, otherwise it is unlawful to record people without their consent.

 

[LenEV2016]

Was the service manager aware you were recording and consented to you publishing it?

Recording a conversation in secret is not a criminal offence and is not prohibited. As long as the recording is for personal use you don’t need to obtain consent or let the other person know.

Things change if the matter is addressed with a claim for damages or if the recordings have been shared without the consent of the participants. Even worse, if the recording is sold to third parties or released in public without the consent of the participants then this could be considered a criminal offence.

Journalists often record conversations in secret that they then publish without facing any legal problems. That is because they make sure to either obtain consent or argue that the recordings are in the public’s interest.


Would be a tough one to argue it was in the public's interest, just sounds like it's in the individuals interest. As it is specific to Stoneacre and not everyone with an issue with their X Power

 

[Robf]

I believe that if when you call you get the standard "our calls are recorded for training purposes" or any similar message telling you they are recording, you can then also record with impunity.

 

[siteguru]

I believe that if when you call you get the standard "our calls are recorded for training purposes" or any similar message telling you they are recording, you can then also record with impunity.

This was an in-person conversation though.

Recording a conversation in secret is not a criminal offence and is not prohibited. As long as the recording is for personal use you don’t need to obtain consent or let the other person know.

Things change if the matter is addressed with a claim for damages or if the recordings have been shared without the consent of the participants. Even worse, if the recording is sold to third parties or released in public without the consent of the participants then this could be considered a criminal offence.

Exactly the question I asked, as they have been shared.

 

[LenEV2016]

I believe that if when you call you get the standard "our calls are recorded for training purposes" or any similar message telling you they are recording, you can then also record with impunity.

This was an in-person conversation though.


Exactly the question I asked, as they have been shared.

Yeah exactly you can tell this was in person he tells someone to go and wash the car!

And totally agree with regards does the person know it's been shared as I don't think the public interest argument would cover this, therefore there is potentially an offence

 

[Freeagain21]